At a Glance
- Tasks: Help customers, promote campaigns, and keep the shop tidy while supporting heart research.
- Company: Join a friendly charity dedicated to funding life-saving heart research.
- Benefits: Enjoy discounts, training opportunities, and support while making a difference.
- Other info: Flexible hours, great team environment, and a chance to gain valuable skills.
- Why this job: Make a real impact in your community by helping fund vital heart research.
- Qualifications: Must be 17 or older; no prior experience needed, just a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Shop Floor Volunteer: Help Fund Life-Saving Heart Research in Cardiff employer: Camerontoll
Volunteering with the British Heart Foundation offers a rewarding opportunity to contribute to life-saving heart research while being part of a friendly and inclusive team. Our charity shop environment fosters a supportive work culture, where you can enjoy flexible hours, access training and development, and receive various discounts and benefits, all while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Floor Volunteer: Help Fund Life-Saving Heart Research in Cardiff
✨Tip Number 1
Get to know the charity and its mission! Before you step into the shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine interest in the cause.
✨Tip Number 2
Be proactive on the shop floor! When you're volunteering, don’t just wait for customers to approach you. Greet them with a smile, ask if they need help, and guide them to the items they’re looking for. This will create a welcoming atmosphere and make you stand out.
✨Tip Number 3
Teamwork makes the dream work! Collaborate with your fellow volunteers and staff. Share tips, help each other out, and keep the shop running smoothly. A positive team spirit not only enhances the experience for everyone but also shows your commitment to the role.
✨Tip Number 4
Don’t forget to promote the campaigns! As a volunteer, you’ll be the face of the charity. Make sure to inform customers about any ongoing campaigns or sales. This not only helps boost sales but also raises awareness for the important work being done in heart research.
We think you need these skills to ace Shop Floor Volunteer: Help Fund Life-Saving Heart Research in Cardiff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for heart research shine through! We want to see why you care about helping families affected by heart and circulatory diseases. A personal touch can make all the difference.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Shop Floor Volunteer. Mention any previous customer service experience or teamwork skills that would be beneficial in our charity shop.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this rewarding journey with us. We can’t wait to hear from you!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to research the charity's mission and the specific heart and circulatory diseases they focus on. Understanding the impact of their work will not only show your genuine interest but also help you connect with the interviewers on a deeper level.
✨Show Your Customer Service Skills
As a Shop Floor Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went the extra mile for someone – these stories will resonate well during your interview.
✨Be Ready to Discuss Teamwork
Volunteering is all about collaboration. Be prepared to talk about your experience working in teams, whether in previous volunteer roles, jobs, or even group projects. Highlight how you supported your teammates and contributed to a positive environment, as this will demonstrate your ability to fit into their friendly shop team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and helps you learn more about the role. You might ask about the training opportunities available for volunteers or how the charity measures the impact of their work. Thoughtful questions can leave a lasting impression.
