At a Glance
- Tasks: Welcome customers, assist with queries, and keep the shop organised.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours and a friendly team environment await you!
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Open to anyone aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any in-store sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer in Bury St Edmunds employer: Camerontoll
Joining the British Heart Foundation as a Sales Floor Volunteer offers a rewarding opportunity to contribute to vital research funding while being part of a supportive and inclusive team. Our charity shop environment fosters a friendly work culture, where volunteers can enjoy flexible hours, access training and development, and receive various benefits such as discounts on goods and reimbursement for travel expenses. By volunteering with us, you not only help improve lives but also gain valuable experience and recognition through certificates and awards.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Bury St Edmunds
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine passion for the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Try role-playing with friends or family to get comfortable greeting people and answering questions. The more relaxed you are, the better the experience for everyone!
✨Tip Number 3
Be proactive on the shop floor! Don’t just wait for customers to approach you; take the initiative to ask if they need help. This shows you're engaged and ready to assist, making a positive impression on both customers and staff.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re tech-savvy and keen to join our team. Let’s get you started on this rewarding journey!
We think you need these skills to ace Sales Floor Volunteer in Bury St Edmunds
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for helping others.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, we love to see how you can contribute to our charity shop!
Keep It Clear and Concise:While we appreciate a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes your application stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the Sales Floor Volunteer role. We can’t wait to hear from you!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Skills Shine
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples that highlight your ability to engage with people, solve problems, and create a welcoming atmosphere. Practising these scenarios can help you feel more confident.
✨Dress the Part
Even though it's a volunteer position, dressing smartly can make a great impression. Aim for a neat and tidy appearance that reflects the friendly and professional environment of the charity shop. It shows respect for the role and the organisation.
✨Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the charity’s initiatives. This not only demonstrates your enthusiasm but also helps you gauge if this is the right fit for you. Plus, it shows that you’re proactive and engaged.
