At a Glance
- Tasks: Engage with customers, process sales, and support life-saving research.
- Company: Join the British Heart Foundation and make a difference in your community.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours and a welcoming environment for all volunteers.
- Why this job: Be the friendly face that helps fund vital heart research.
- Qualifications: Must be 17 or older; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they are all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund lifesaving research. This is a customer-focused role where you will meet and interact with a wide range of people.
Requirements
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks
- Engaging with customers and serving them in a helpful and friendly way
- Answering questions from customers, donors, and supporters
- Communicating with fellow volunteers about what has sold and needs restocking
- Honing your retail and cashier skills behind the till and taking payments
- Helping with administration and reception duties around the till area
- Promoting Gift Aid and sales campaigns
Benefits
- A 25% discount on donated goods and 10% discount on new goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references, and long service awards provided
- Access to discounts with other retailers
Availability
This role is available at various times on Fridays.
Friday Morning Cash Desk Volunteer in Bury St Edmunds employer: Camerontoll
The British Heart Foundation is an exceptional employer for volunteers, offering a supportive and inclusive environment where you can make a real difference in the fight against heart and circulatory diseases. With flexible volunteering hours, comprehensive training, and opportunities for personal growth, you'll not only gain valuable retail experience but also enjoy benefits like discounts on shop goods and access to confidential support services. Join us in our mission to fund lifesaving research while connecting with your community in a friendly charity shop setting.
StudySmarter Expert Advice🤫
We think this is how you could land Friday Morning Cash Desk Volunteer in Bury St Edmunds
✨Tip Number 1
Get to know the charity! Research the British Heart Foundation and its mission. When you understand what we stand for, you can show genuine passion during your interactions, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of scenarios where you can demonstrate your friendliness and helpfulness. Role-play with friends or family to build confidence.
✨Tip Number 3
Be proactive! When you apply through our website, don’t just wait for a response. Follow up with a friendly email expressing your enthusiasm for the role. It shows initiative and keeps you on our radar.
✨Tip Number 4
Network with current volunteers! If you know anyone already volunteering with us, chat with them about their experiences. They might share insider tips that could help you shine in your application and interviews.
We think you need these skills to ace Friday Morning Cash Desk Volunteer in Bury St Edmunds
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering with us.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences match what we're looking for. This shows us that you’re genuinely interested in the role and understand what it entails.
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and avoid unnecessary fluff. A clear and concise application makes it easier for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the mission of the charity and the impact of heart and circulatory diseases. Being able to discuss why you want to volunteer and how it aligns with their goals will show your genuine interest.
✨Show Your Customer Service Skills
Since this role involves engaging with customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to share these stories during the interview to demonstrate your ability to connect with people.
✨Be Friendly and Approachable
The British Heart Foundation values a friendly face in their shops. During the interview, let your personality shine through! Smile, maintain eye contact, and show enthusiasm for the role to convey that you would be a welcoming presence.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, the team you'll be working with, or how they measure the impact of their volunteers. It shows you're engaged and eager to learn more about the role.
