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- Tasks: Help customers in our charity shop and promote our campaigns.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training, and support while making a difference.
- Other info: Flexible hours and a chance to gain valuable skills.
- Why this job: Be part of a friendly team and help improve lives in your community.
- Qualifications: Must be 17 or older; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they’re all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
This role is available at various times on Sunday. Maximum volunteer group size for this opportunity: 1.
Sales Floor Volunteer in Bromsgrove employer: Camerontoll
Contact Detail:
Camerontoll Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Floor Volunteer in Bromsgrove
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their work will help you connect with customers and show your genuine interest in the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Try role-playing with friends or family to get comfortable with greeting people and answering questions.
✨Tip Number 3
Be proactive on the shop floor! Don’t just wait for customers to approach you; take the initiative to offer help. Whether it’s guiding them to a specific item or suggesting a great deal, being approachable makes a huge difference.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started with volunteering. Plus, we love seeing applications come directly from those who are excited about joining our team!
We think you need these skills to ace Sales Floor Volunteer in Bromsgrove
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for helping others and why you’re interested in volunteering with us.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how you can contribute to our charity shop!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and avoid jargon to make it easy for us to understand your points. A well-structured application goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of heart and circulatory diseases. Being able to discuss why you want to volunteer and how you can contribute to their goals will show your genuine interest.
✨Customer Service Focus
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. This will demonstrate your ability to engage positively with shoppers.
✨Team Player Attitude
Volunteering is all about teamwork! Think of instances where you've worked well with others, whether in a job, school, or community setting. Highlighting your collaborative spirit will resonate well with the shop team.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the charity. This shows your enthusiasm and willingness to learn more about how you can make a difference as a volunteer.