At a Glance
- Tasks: Help customers in our charity shop and promote lifesaving campaigns.
- Company: Join the British Heart Foundation and support vital heart research.
- Benefits: Enjoy discounts, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours and a friendly team environment await you!
- Why this job: Make a real difference while gaining valuable experience and skills.
- Qualifications: Must be 17 or older; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed. Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Tuesday, Thursday, Friday.
Sales Floor Volunteer in Bridgend employer: Camerontoll
Volunteering with the British Heart Foundation offers a rewarding opportunity to contribute to vital research while being part of a supportive and friendly team. Our inclusive work culture encourages personal growth through training and development, and volunteers enjoy benefits such as discounts on shop items and reimbursement for travel expenses. Join us in making a difference in the lives of families affected by heart and circulatory diseases in a welcoming charity shop environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Bridgend
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine interest in the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every interaction positive and helpful.
✨Tip Number 3
Be proactive and take initiative! Don’t wait for tasks to be assigned to you. If you see something that needs doing, like tidying up or helping a customer, jump right in. This shows your commitment and enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started with us. Plus, it shows you're tech-savvy and ready to engage with our online community. We can't wait to have you on board!
We think you need these skills to ace Sales Floor Volunteer in Bridgend
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for helping others.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Sales Floor Volunteer. Mention any previous customer service experience or teamwork skills that would make you a great fit for our charity shop.
Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about volunteering with us there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the campaigns they promote. This knowledge will show your genuine interest and commitment to the cause.
✨Customer Service Focus
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your suitability for the role.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss your experiences working in a team environment. Highlight how you’ve supported colleagues or contributed to a positive atmosphere, as this will resonate well with the shop team’s collaborative spirit.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the shop's busiest times, or how volunteers can contribute to campaigns. This shows your enthusiasm and willingness to engage with the role.
