At a Glance
- Tasks: Help customers in our charity shop and support heart research.
- Company: Join the British Heart Foundation, a leading charity funding vital heart research.
- Benefits: Enjoy discounts, training opportunities, and support while making a difference.
- Other info: Flexible hours, friendly environment, and a chance to connect with like-minded individuals.
- Why this job: Make a real impact on lives while gaining valuable experience and skills.
- Qualifications: Open to volunteers aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Shop Floor Volunteer: Help Fund Life-Saving Heart Research in Blackburn employer: Camerontoll
Volunteering with the British Heart Foundation offers a rewarding opportunity to contribute to life-saving heart research while being part of a friendly and inclusive team. Our charity shop environment fosters a supportive work culture, where you can enjoy flexible hours, access training and development, and receive various discounts and benefits, all while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Floor Volunteer: Help Fund Life-Saving Heart Research in Blackburn
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with the team and show your genuine interest in their work.
✨Tip Number 2
Practice your customer service skills! As a Shop Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every visitor feel valued and appreciated.
✨Tip Number 3
Be proactive during your volunteering! Don’t just wait for tasks to come your way; look for ways to help out. Whether it’s tidying up or engaging with customers, showing initiative will make you stand out as a valuable team member.
✨Tip Number 4
Apply through our website! It’s the easiest way to get involved and ensures your application goes straight to the right people. Plus, you’ll find all the info you need about the role and what to expect!
We think you need these skills to ace Shop Floor Volunteer: Help Fund Life-Saving Heart Research in Blackburn
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for heart research shine through! We want to see why you care about our cause and how you can contribute to our mission.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether it’s customer service or teamwork, show us how your background fits the role of a Shop Floor Volunteer.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your motivations and qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this rewarding journey with us.
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to research the charity's mission and the specific heart and circulatory diseases they focus on. Understanding the impact of their work will not only show your genuine interest but also help you connect with the interviewers on a deeper level.
✨Show Your Customer Service Skills
As a Shop Floor Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went the extra mile for someone – these stories will resonate well during your interview.
✨Dress the Part
Even though it's a volunteer position, first impressions matter! Dress smartly and comfortably for your interview. Aim for a neat appearance that reflects the friendly and professional environment of the charity shop. This shows respect for the role and the organisation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how volunteers are supported in their roles. This demonstrates your enthusiasm and commitment to being an active part of the team.
