At a Glance
- Tasks: Help customers in our charity shop and promote lifesaving campaigns.
- Company: Join the British Heart Foundation, funding vital research for heart health.
- Benefits: Enjoy discounts, training opportunities, and support while making a difference.
- Other info: Flexible hours and a chance to gain valuable experience in a supportive environment.
- Why this job: Be part of a friendly team and help improve lives through your volunteer work.
- Qualifications: Open to anyone over 17 with a passion for helping others.
The predicted salary is between 22000 - 25000 £ per year.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all‑round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Volunteer Sales Floor Associate - Help Fund Research in Basildon employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community. As a volunteer Sales Floor Associate, you will be part of a friendly and inclusive team dedicated to funding vital research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and various discounts, you will not only contribute to lifesaving science but also enjoy a supportive work culture that values your time and effort.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Sales Floor Associate - Help Fund Research in Basildon
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine passion for the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every interaction positive and helpful.
✨Tip Number 3
Be proactive in the shop! Don’t just wait for customers to approach you; take the initiative to engage with them. Ask if they need help finding something or share information about any ongoing campaigns or sales.
✨Tip Number 4
Apply through our website! It’s the easiest way to get involved. Plus, it shows you're serious about joining our team. We can’t wait to see you helping us make a difference!
We think you need these skills to ace Volunteer Sales Floor Associate - Help Fund Research in Basildon
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know who you are and why you’re passionate about helping with heart and circulatory diseases. Don’t be afraid to share your story!
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how you can contribute to our charity shop!
Keep It Clear and Concise:We appreciate a well-structured application. Use clear language and keep your sentences short and to the point. This makes it easier for us to see your strengths and what you can bring to the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about volunteering with us there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the specific campaigns they promote. This knowledge will show your genuine interest and commitment to the cause.
✨Customer Service Focus
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can make customers feel welcome and valued in the shop.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss how you’ve collaborated with others in previous roles. Highlight your ability to support fellow volunteers and staff, as this will demonstrate that you’re a great fit for their friendly environment.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions. Inquire about the training opportunities or how the team celebrates successes. This shows that you’re engaged and eager to contribute positively to the shop’s atmosphere.
