At a Glance
- Tasks: Help customers in our charity shop and promote lifesaving campaigns.
- Company: Join the British Heart Foundation and support vital heart research.
- Benefits: Enjoy discounts, training opportunities, and free support while volunteering.
- Other info: Flexible hours available on Wednesdays, Saturdays, and Sundays.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Open to anyone over 17 with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Wednesday, Saturday, Sunday.
Sales Floor Volunteer in Abergavenny employer: Camerontoll
Joining the British Heart Foundation as a Sales Floor Volunteer offers a rewarding opportunity to contribute to vital research while being part of a supportive and inclusive team. Our charity shop environment fosters a friendly work culture, where you can develop valuable skills, enjoy flexible volunteering hours, and benefit from discounts on goods, training opportunities, and recognition for your contributions. By volunteering with us, you play a crucial role in helping families affected by heart and circulatory diseases, making your time with us truly meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Abergavenny
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine passion for the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every visitor feel valued and appreciated.
✨Tip Number 3
Be proactive in the shop! Don’t just wait for customers to approach you; take the initiative to engage with them. Ask if they need help finding something or share information about any ongoing campaigns or sales.
✨Tip Number 4
Apply through our website! It’s the easiest way to get involved. Plus, it shows you're serious about joining our team. We can’t wait to see you helping us make a difference in the lives of those affected by heart and circulatory diseases!
We think you need these skills to ace Sales Floor Volunteer in Abergavenny
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering with us.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how you can contribute to our charity shop!
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and avoid fluff. A clear, well-structured application makes it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Skills Shine
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples that highlight your ability to engage with people, solve problems, and create a welcoming atmosphere. Practice these scenarios to feel confident during the interview.
✨Show Your Team Spirit
Volunteering is all about teamwork! Be ready to discuss how you can contribute to a positive environment in the shop. Share examples of how you've worked well with others in the past, whether in a volunteer role or elsewhere, to demonstrate your collaborative spirit.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's current campaigns, how volunteers are supported, or what a typical day looks like. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
