At a Glance
- Tasks: Help customers in our charity shop and promote our campaigns.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training, and support while making a difference.
- Other info: Flexible hours available; perfect for students looking to gain experience.
- Why this job: Be part of a friendly team and help improve lives in your community.
- Qualifications: No specific qualifications needed, just a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we'd love you to join our volunteer team. Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they're looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Please note this is an unpaid voluntary position in a friendly charity shop and we are unable to accept volunteers aged under 17 or with unspent criminal convictions.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any in-store sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Saturday, Friday, Thursday, Wednesday, Monday.
Sales Floor Volunteer in Aberdare employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community. As a Sales Floor Volunteer, you will be part of a friendly and inclusive team dedicated to funding vital research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and various discounts, this role offers a rewarding experience while contributing to a noble cause.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Aberdare
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine interest in the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Try role-playing with friends or family to get comfortable greeting people and answering questions. The more relaxed you are, the better the experience for everyone!
✨Tip Number 3
Be proactive on the shop floor! Don’t just wait for customers to approach you; take the initiative to ask if they need help. This shows you're engaged and ready to assist, making a positive impression on both customers and staff.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the British Heart Foundation's site and fill out your application there. It’s straightforward, and you’ll be one step closer to making a difference!
We think you need these skills to ace Sales Floor Volunteer in Aberdare
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for helping others.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Sales Floor Volunteer. Mention any previous customer service experience or teamwork skills that would make you a great fit for our charity shop.
Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon to ensure we can easily understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the campaigns they promote. This knowledge will show your genuine interest and commitment to the cause.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, and be ready to discuss how you would handle different situations on the shop floor.
✨Team Player Attitude
Volunteering is all about teamwork! Be prepared to talk about how you work with others, support your fellow volunteers, and contribute to a positive environment. Highlight any past experiences where you’ve collaborated effectively with a team.
✨Show Your Enthusiasm
Let your passion shine through during the interview. Share why you want to volunteer specifically with this charity and how you can contribute to their goals. A positive attitude and enthusiasm can make a lasting impression on the interviewers.
