This is a varied and dynamic role, ideal for someone who enjoys being busy, interacting with customers, and taking ownership of their tasks. Your day‑to‑day responsibilities will include:
Responsibilities
- Answering phone calls, taking orders, and directing enquiries
- Serving customers in the shop, operating the till and taking payments
- Advising customers on product use, installation, lawn treatments and other landscaping topics
- Packaging products for pallet or postal delivery
- Operating the weighbridge for customer orders and the public (training provided if required)
- Processing online orders, recording payments, and creating invoices
- Handling sales administration and general office dutiesAssisting with marketing campaigns and social media activity when needed
- Supporting development projects during quieter periods
Qualifications
- Strong customer service experience
- A friendly, professional manner when dealing with customers in person and by phone
- The ability to work well during high‑pressure seasonal periods (especially February‑May)
- A proactive, hands‑on approach and willingness to support the wider team
- Good organisational skills and attention to detail
- Confidence using tills, basic systems, and handling orders
- Willingness to learn about turf, landscaping, gardening and building products
About the Company
Our client is a long-established, family‑run turf and landscaping supplies business based just outside the beautiful market town of Sherborne. They are looking for someone who can fit into a small team, provide excellent customer service, and confidently handle a varied workload.
Benefits
- Salary £28,000‑£35,000, depending on experience and contracted hours
- 31 days of annual leave including bank holidays
- A supportive, family‑run working environment
- A varied and engaging role
- Employee discount
- Free on‑site parking
- Sick pay
- Flexible weekly hours
