At a Glance
- Tasks: Manage high-value event enquiries and ensure smooth coordination between sales and operations.
- Company: Join a dynamic team in a leading events company with a focus on excellence.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Other info: Supportive environment with opportunities to coach and develop others.
- Why this job: Be at the forefront of exciting events and make a real impact in the industry.
- Qualifications: Experience in sales and event coordination, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
As Senior Conference & Events Sales Co-ordinator, you will support the Conference & Events Sales function by managing high-value and complex enquiries, supporting conversion of business, and ensuring smooth coordination between sales, operations, and clients. You will also take a leading role in coaching colleagues, supporting process improvement, and ensuring consistent delivery of high-quality event sales and coordination standards.
Responsibilities
- Sales, Enquiry Management
- Manage high-value, high-complexity conference and events enquiries across phone, email, and online channels;
- Prepare proposals, negotiate with clients, and convert enquiries into confirmed business;
- Conduct show rounds and client presentations to a high standard;
- Manage enquiry distribution and inbox activity, ensuring timely responses and effective prioritisation;
- Support diary management and ensure optimal use of event space and availability.
- Event Coordination & Delivery
- Produce accurate function sheets and ensure all event requirements are communicated to operational teams;
- Lead pre-event briefings for high-profile and complex bookings;
- Support smooth coordination between sales and operations teams;
- Ensure all client requirements are captured and delivered accurately.
- Revenue & Performance Support
- Support implementation of sales strategy to maximise revenue and conversion;
- Monitor booking activity, availability, and short-term space optimisation;
- Assist with competitor analysis and market awareness activities;
- Identify opportunities for upselling and repeat business.
- Process & Systems Management
- Oversee enquiry inbox management on allocated days;
- Support allocation of outstanding or past-date enquiries to ensure follow-up;
- Conduct daily/regular checks on event status, availability, and operational readiness;
- Maintain accurate records across sales and event systems.
- Leadership & Coaching
- Support coaching and development of junior Conference & Events Sales Coordinators;
- Assist with training and onboarding of new team members;
- Promote high standards of customer service, sales technique, and process accuracy.
- Feedback & Continuous Improvement
- Support post-event feedback collection and follow-up processes;
- Contribute to monthly conversion and performance improvement initiatives;
- Assist in driving departmental sales initiatives and improvement activities.
Senior Conference & Events Sales Co-Ordinator employer: Cameron
As a Senior Conference & Events Sales Co-ordinator, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a collaborative culture where your contributions are valued, and you will have the opportunity to lead and mentor junior team members while managing high-profile events. Located in a vibrant area, we offer competitive benefits and a commitment to excellence that makes us an outstanding employer for those seeking a rewarding career in event management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Conference & Events Sales Co-Ordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cameron. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cameron
Don't be shy about reaching out to Cameron directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Conference & Events Sales Co-Ordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cameron and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cameron
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
