Service Support Coordinator in Halesowen

Service Support Coordinator in Halesowen

Halesowen Full-Time No working from home possible
C

Our client is an established, employee-owned specialist sub contractor in the security and fire solutions space. They design, install, commission systems for multi-site commercial customers, with particular strength in large residential blocks and student accommodation. Being part employee-owned, when the business performs well, that benefits the whole team.

They have a newly created role available - supporting the Service Manager with the day-to-day running of operations, compliance, fleet administration and employee training records. You'd be central to keeping documentation accurate, current and audit-ready, with genuine progression opportunity within a growing service operation.

What you'd be doing:

  • Day-to-day administrative and operational support to the Service Manager
  • Maintaining compliance records, certificates, inspections and audit documentation
  • Monitoring expiry dates and escalating urgent requirements or delays
  • Supporting audit preparation and compliance reviewsManaging fleet administration - servicing, MOTs, insurance, inspections and vehicle documentation
  • Liaising with drivers, garages, insurers and suppliers
  • Maintaining employee training, certification and competency records
  • Identifying upcoming training needs and helping arrange refresher courses
  • Producing reports and following tasks through to completion

What they're looking for:

  • Experience in administration, coordination or customer service
  • Strong organisation, prioritisation and attention to detail
  • Confident written and verbal communication, including a professional telephone manner
  • Good Microsoft Office skills, particularly Outlook and Excel
  • Proactive, able to manage multiple tasks and work independently
  • Calm, methodical approach under pressure

On offer:

  • Β£28,000, reviewed to Β£30,000 after six months' successful probation
  • Company-wide bonus - because as an employee-owned business, the success is shared
  • Monday-Thursday 8:30am-5:00pm, Friday 8:30am-3:00pm
  • 21 days' holiday plus bank holidays, rising to 23 after three years' service
  • Identified progression opportunity if performing well

#J-18808-Ljbffr

Service Support Coordinator in Halesowen employer: Cameron Pink

Join a dynamic proptech platform that is not only transforming the housing sector but also prioritises employee growth and development. With a strong focus on hybrid working, a supportive culture, and the opportunity to lead a talented team, this role offers you the chance to make a meaningful impact while advancing your career in a fast-growing environment backed by significant private equity investment.

C

Contact Details:

Cameron Pink Recruitment Team