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- Tasks: Support Private Banking Managers with account tasks and client relationships.
- Company: Join a leading bank in Central London, focused on private banking services.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values confidentiality and customer service while making an impact.
- Qualifications: University degree in Accounting, Economics, or Business Admin; up to 3 years of banking experience.
- Other info: Fluency in Arabic is essential; no visa sponsorship available.
The predicted salary is between 36000 - 60000 £ per year.
Private Banking Assistant role is to support Private Banking Relationship Managers in their day-to-day activities: account opening, amendments and closing, follow up on debit cards/internet banking, AML, and credit tasks.
Key responsibilities and accountabilities:
- Account opening: prepare account opening packs, do WorldChecks, risk assessments (personal and corporate), adverse media, prepare and email/post to new customers the bank's welcome letters.
- Handle and manage client relationship transfers between Retail and Private Banking departments.
- Debit cards: ensure timely order of debit cards, activation, cancellation, and handle all fraud investigations and refunds.
- Internet banking: Assist customers to register to internet banking, activate their registration, unblock their access, and answer any query related to this service.
- Credit: prepare and follow up on all Customer information sheets requested from the bank; the Private Banking Assistant can prepare the risk modelling template for the credit application.
- Periodically or as deemed necessary, communicate to customers all pertinent information on the status of their funds.
- Always preserve customers’ confidentiality, paying particular attention to the security of documentation and communications. Also, adherence to instructions for safeguarding information and not disclosing any information about customers to a third party without the customer’s written approval, or otherwise in compliance with legal/statutory requirements.
- Adhere to Banks policies such as Private Banking SOP and Financial Crime Policies and Procedures.
- Perform duties with reasonable skill and diligence.
- Work closely with relationship managers in other ad-hoc client and bank related tasks.
Qualification & Experience:
- University degree in Accounting/Economics/Business Admin.
- Up to 3 years of banking experience.
Essential Competencies:
- Sound knowledge and understanding of financial markets.
- Sound knowledge and understanding of Bank products, systems, services, and procedures.
- Good understanding of cultural sensitivities and issues.
- Good communications, presentation, and interpersonal skills.
- Fluency in Arabic and thorough understanding of Middle East culture and mentality.
Please note the company will not provide visa sponsorship to work in the United Kingdom.
Private Banking Assistant (Arabic speaker) employer: Cameron Kennedy
Contact Detail:
Cameron Kennedy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Banking Assistant (Arabic speaker)
✨Tip Number 1
Familiarise yourself with the specific banking products and services offered by the institution you're applying to. Understanding their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Leverage your Arabic language skills by highlighting any previous experiences where you've used them in a professional setting. This could include customer service roles or any interactions with Arabic-speaking clients, as it shows your ability to connect with a diverse clientele.
✨Tip Number 3
Network within the banking industry, especially with professionals who have experience in private banking. Attend relevant events or join online forums to gain insights and potentially get referrals that can boost your application.
✨Tip Number 4
Prepare for potential interview questions by researching common scenarios faced by Private Banking Assistants. Think about how you would handle client relationship management and compliance issues, as these are key aspects of the role.
We think you need these skills to ace Private Banking Assistant (Arabic speaker)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant banking experience and skills that align with the Private Banking Assistant role. Emphasise your fluency in Arabic and any experience you have with financial markets or customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background and skills make you a perfect fit for supporting Private Banking Relationship Managers.
Highlight Cultural Understanding: Given the importance of cultural sensitivities, mention any experiences that demonstrate your understanding of Middle Eastern culture and how it relates to client interactions in banking.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects attention to detail, which is crucial in banking roles.
How to prepare for a job interview at Cameron Kennedy
✨Showcase Your Language Skills
As an Arabic speaker, make sure to highlight your fluency during the interview. Be prepared to demonstrate your language skills, perhaps by discussing a relevant topic in Arabic, as this will be crucial for the role.
✨Understand Financial Products
Familiarise yourself with the bank's products and services. Being able to discuss these confidently will show that you have done your homework and understand the financial landscape, which is essential for a Private Banking Assistant.
✨Demonstrate Cultural Awareness
Given the importance of cultural sensitivities in this role, be ready to discuss how your understanding of Middle Eastern culture can enhance client relationships. This will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle sensitive situations. Prepare examples from your past experience where you successfully managed client relationships or resolved issues, particularly in a banking context.
