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- Tasks: Support Private Banking Managers with account tasks and client relationships.
- Company: Join a leading bank in Central London, focused on private banking services.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values confidentiality and customer service in finance.
- Qualifications: University degree in Accounting, Economics, or Business Admin; up to 3 years banking experience required.
- Other info: Fluency in Arabic and understanding of Middle Eastern culture is essential.
The predicted salary is between 36000 - 60000 £ per year.
Private Banking Assistant role is to support Private Banking Relationship Managers in their day-to-day activities: account opening, amendments and closing, follow up on debit cards/internet banking, AML, and credit tasks.
Key responsibilities and accountabilities:
- Account opening: prepare account opening packs, do WorldChecks, risk assessments (personal and corporate), adverse media, prepare and email/post to new customers the bank's welcome letters.
- Handle and manage client relationship transfers between Retail and Private Banking departments.
- Debit cards: ensure timely order of debit cards, activation, cancellation, and handle all fraud investigations and refunds.
- Internet banking: Assist customers to register to internet banking, activate their registration, unblock their access, and answer any query related to this service.
- Credit: prepare and follow up on all Customer information sheets requested from the bank; the Private Banking Assistant can prepare the risk modelling template for the credit application.
- Periodically or as deemed necessary, communicate to customers all pertinent information on the status of their funds.
- Always preserve customers’ confidentiality, paying particular attention to the security of documentation and communications. Also, adherence to instructions for safeguarding information and not disclosing any information about customers to a third party without the customer’s written approval, or otherwise in compliance with legal/statutory requirements.
- Adhere to Banks policies such as Private Banking SOP and Financial Crime Policies and Procedures.
- Perform duties with reasonable skill and diligence.
- Work closely with relationship managers in other ad-hoc client and bank related tasks.
Qualification & Experience:
- University degree in Accounting/Economics/Business Admin.
- Up to 3 years of banking experience.
Essential Competencies:
- Sound knowledge and understanding of financial markets.
- Sound knowledge and understanding of Bank products, systems, services, and procedures.
- Good understanding of cultural sensitivities and issues.
- Good communications, presentation, and interpersonal skills.
- Fluency in Arabic and thorough understanding of Middle East culture and mentality.
Please note the company will not provide visa sponsorship to work in the United Kingdom.
Contact Detail:
Cameron Kennedy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Banking Assistant (Arabic speaker)
✨Tip Number 1
Familiarise yourself with the specific banking products and services offered by the institution you're applying to. Understanding their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Arabic language skills, especially in a business context. Being able to communicate effectively with clients in their native language can set you apart from other candidates and show your commitment to providing excellent customer service.
✨Tip Number 3
Network within the banking industry, particularly with professionals who have experience in private banking. Attend relevant events or join online forums to connect with others in the field, as personal referrals can significantly boost your chances of landing an interview.
✨Tip Number 4
Research the cultural sensitivities and issues related to the Middle East, as this knowledge will be crucial in understanding your clients' needs. Demonstrating cultural awareness during your interactions can enhance your appeal as a candidate for this role.
We think you need these skills to ace Private Banking Assistant (Arabic speaker)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant banking experience and skills that align with the Private Banking Assistant role. Emphasise your fluency in Arabic and any experience you have with financial markets or customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background and skills make you a perfect fit for supporting Private Banking Relationship Managers.
Highlight Cultural Understanding: Given the importance of cultural sensitivities, mention any experiences that demonstrate your understanding of Middle Eastern culture and how it relates to client interactions in banking.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in banking roles.
How to prepare for a job interview at Cameron Kennedy
✨Showcase Your Language Skills
As an Arabic speaker, make sure to highlight your language proficiency during the interview. Be prepared to discuss how your language skills can enhance client relationships and support the bank's operations in the Middle East.
✨Demonstrate Financial Knowledge
Brush up on your understanding of financial markets and banking products. Be ready to discuss relevant experiences where you applied this knowledge, as it will show your capability to assist Relationship Managers effectively.
✨Emphasise Cultural Sensitivity
Given the role's focus on Middle Eastern clients, demonstrate your understanding of cultural sensitivities. Share examples of how you've navigated cultural differences in previous roles to build strong client relationships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive information. Think of past experiences where you successfully managed client queries or resolved issues while maintaining confidentiality.
