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For Companies At a Glance
- Tasks: Lead a team managing client onboarding and lifecycle for high-value clients.
- Company: Join a prestigious wealth management group known for excellence and discretion.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive culture focused on development.
- Why this job: Transition from compliance to strategic leadership in a dynamic, multi-jurisdictional environment.
- Qualifications: Experience in wealth management with strong knowledge of KYC, AML, and regulatory requirements.
- Other info: This role offers direct impact on business operations and regulatory standards.
The predicted salary is between 75000 - 83000 £ per year.
Are you a compliance professional ready to step into a business-focused, multi-jurisdictional leadership role? An established wealth management group—renowned for its discretion and commitment to excellence—seeks a dynamic individual to lead a small team overseeing the full client lifecycle for a diverse, high-value client base.
About the role
- Strategic Impact: Move beyond pure compliance—drive regulatory excellence across client onboarding, suitability, and ongoing lifecycle management, ensuring best-in-class standards for UHNW individuals, trusts, charities, and private client structures.
- Leadership: Manage and mentor a team of up to three, collaborating with stakeholders across operations, risk, and investment teams in a fast-paced, evolving environment.
- Multi-Jurisdictional Exposure: Shape processes and controls suitable for clients across multiple jurisdictions, navigating complex regulatory frameworks with a focus on UK FCA Consumer Duty, client vulnerability, and inclusion.
- Career Progression: Ideal for someone with a compliance or regulatory background who wants to broaden their business impact and gain hands-on operational business leadership experience.
Specifically, the role will involve, amongst other things, supporting the business, oversight and managing a team who:
- Complete all documentation necessary for onboarding new clients and establishing client agreements.
- Ensure all client documentation adheres to FCA AML requirements, collaborating closely with the Risk & Compliance team to promptly resolve any compliance issues.
- Partner with operations teams to facilitate the setup of custodian accounts for new clients.
- Conduct suitability assessments using the online platform, and communicate results with the Client Relationship Manager.
- Coordinate with all stakeholders involved in the client onboarding process, including Client Management, Investment, Middle Office, Business Compliance, Risk & Compliance, and Operations teams.
Improving processes and controls
Manage lifecycle activities for existing clients, such as:
- Organising and overseeing periodic reviews for Investment Management clients.
- Reviewing and updating client documentation to ensure timely and accurate portfolio changes.
- Monitoring and administering client reporting distributions.
- Managing the offboarding process for Investment Management clients.
- Administer various portfolio-related activities.
Skills & Experience Required
- Experience managing or supervising a small team within wealth management, private banking, or private client services.
- Deep understanding of KYC, AML, CDD, and regulatory requirements—especially UK FCA rules and Consumer Duty gained within a compliance-based role.
- Familiarity with complex client structures (UHNW, trusts, charities) and the controls required around them.
- Proven ability to coordinate across departments, ensuring client documentation, onboarding, and lifecycle activities are executed to the highest standard.
- Strong communication, organisational, and stakeholder management skills.
The Offer
- Salary: £75,000 – £83,000 (DOE)
- Hybrid working: 3 days per week in a prestigious London office
- Direct impact on business operations and regulatory standards
- Collaborative, supportive culture with a focus on development
This is a rare opportunity to pivot from a pure compliance-based role into a strategic, business-facing leadership position within a highly respected wealth management group.
Apply in confidence via Cameron Kennedy, acting on behalf of our client. Sponsorship of any kind will not be provided.
Client Lifecycle & Regulatory Operations Manager employer: Cameron Kennedy
Contact Detail:
Cameron Kennedy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Lifecycle & Regulatory Operations Manager
✨Tip Number 1
Familiarise yourself with the latest UK FCA regulations and Consumer Duty principles. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to regulatory excellence, which is crucial for this role.
✨Tip Number 2
Network with professionals in the wealth management and private banking sectors. Engaging with industry peers can provide insights into best practices and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience in managing teams and cross-departmental collaboration. Highlight specific examples where you've successfully led projects or initiatives that improved client onboarding or lifecycle management processes.
✨Tip Number 4
Showcase your understanding of complex client structures like UHNW individuals and trusts. Be ready to discuss how you've navigated regulatory requirements in past roles, as this will be key in demonstrating your fit for the position.
We think you need these skills to ace Client Lifecycle & Regulatory Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in compliance, regulatory operations, and team management. Emphasise your understanding of KYC, AML, and CDD regulations, particularly within the UK FCA framework.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and your ability to drive regulatory excellence. Mention specific examples of how you've improved processes or managed teams in previous roles.
Highlight Multi-Jurisdictional Experience: If you have experience working with clients across different jurisdictions, make sure to mention this. Discuss how you navigated complex regulatory frameworks and ensured compliance in diverse environments.
Showcase Stakeholder Management Skills: Provide examples of how you've successfully coordinated with various departments in past roles. Highlight your communication and organisational skills, as these are crucial for the role.
How to prepare for a job interview at Cameron Kennedy
✨Showcase Your Leadership Skills
As a Client Lifecycle & Regulatory Operations Manager, you'll be leading a small team. Be prepared to discuss your previous leadership experiences, how you've mentored others, and your approach to managing a team in a fast-paced environment.
✨Demonstrate Regulatory Knowledge
Familiarity with KYC, AML, CDD, and UK FCA rules is crucial. Brush up on these regulations and be ready to explain how you've applied them in past roles, especially in relation to UHNW clients and complex structures.
✨Highlight Cross-Departmental Coordination
This role requires collaboration across various teams. Prepare examples of how you've successfully coordinated with different departments to ensure compliance and client satisfaction, showcasing your strong communication skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in client onboarding or lifecycle management and how you resolved them while maintaining regulatory standards.
