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- Tasks: Support Relationship Managers in delivering top-notch client service and smooth account operations.
- Company: Dynamic retail banking environment in London, focused on customer satisfaction.
- Benefits: Gain valuable experience in banking with opportunities for professional growth.
- Why this job: Kickstart your banking career while making a real difference for clients.
- Qualifications: Degree in relevant field and up to 3 years of banking experience.
- Other info: Join a collaborative team dedicated to excellence in client service.
The predicted salary is between 28800 - 43200 £ per year.
Location: London
MUST HAVES:
- Banking experience
- Account opening
- Worldchecks
Are you ready to take the next step in your retail banking career? We’re looking for a proactive and detail-oriented Retail Banking Assistant to support Relationship Managers in delivering first-class client service. You will play an essential role in ensuring smooth account operations, compliant onboarding, and day-to-day client administration within a fast-paced, customer-focused environment.
Key Responsibilities:
- Support Relationship Managers with account opening, amendments, and closures.
- Prepare account opening documentation and packs, ensuring all required KYC information is collected and complete.
- Conduct customer due diligence checks including World-Check screening, risk assessments and adverse media reviews for both personal and corporate clients.
- Manage client onboarding tasks including debit card issuance and online banking setup, as well as follow-up on any pending items.
- Assist with account remediation and periodic reviews in line with financial crime, AML and internal compliance requirements.
- Maintain high standards of confidentiality and data protection at all times, ensuring sensitive client information is handled securely.
- Update and amend client records on internal systems, ensuring data integrity and accuracy.
- Collaborate with colleagues across departments to deliver efficient and accurate client service.
- Support Relationship Managers with ad-hoc client and banking administration tasks as required.
About You:
- Degree-qualified, ideally in Accounting, Economics, Business Administration or a related discipline.
- Up to 3 years’ experience in a retail, private or commercial banking environment.
- Strong understanding of banking products, customer due diligence (CDD), and onboarding processes.
- Familiarity with AML/KYC screening tools such as World-Check and exposure to financial crime risk assessments is highly desirable.
- Confident communicator with excellent interpersonal and organisational skills.
- Analytical mindset with strong attention to detail and a high level of accuracy.
- Team-oriented, professional, and committed to delivering excellent customer service.
Retail Banking Assistant in City of London employer: Cameron Kennedy
Contact Detail:
Cameron Kennedy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Banking Assistant in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector and let them know you're on the lookout for a Retail Banking Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of banking products and compliance processes. Be ready to discuss your experience with account opening and customer due diligence, as these are key areas for the role. Practice common interview questions to boost your confidence!
✨Tip Number 3
Showcase your attention to detail! During interviews, highlight specific examples where you've successfully managed client onboarding tasks or conducted due diligence checks. This will demonstrate your fit for the role and your commitment to delivering excellent service.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Retail Banking Assistant in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your banking experience and any relevant skills. We want to see how your background aligns with the Retail Banking Assistant role, so don’t be shy about showcasing your account opening and compliance knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about retail banking and how you can support our Relationship Managers. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail: In banking, accuracy is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on, just like we do with our client records!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Cameron Kennedy
✨Know Your Banking Basics
Make sure you brush up on your banking knowledge, especially around account opening processes and KYC regulations. Familiarity with tools like World-Check will show that you're prepared and understand the importance of compliance in retail banking.
✨Showcase Your Attention to Detail
During the interview, highlight examples from your past experience where your attention to detail made a difference. Whether it was ensuring accurate documentation or conducting thorough due diligence checks, demonstrating this skill is crucial for a Retail Banking Assistant.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing client onboarding tasks or dealing with compliance issues. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
✨Emphasise Team Collaboration
Since the role involves working closely with Relationship Managers and other departments, be ready to discuss your teamwork experiences. Share instances where you collaborated successfully to deliver excellent customer service, as this will resonate well with the interviewers.