At a Glance
- Tasks: Manage commercial insurance claims from start to finish, ensuring excellent service.
- Company: Join a leading national broker known for its commitment to client satisfaction.
- Benefits: Enjoy 26 days holiday, career progression, and support for professional qualifications.
- Other info: Opportunity to enhance your skills and grow within a supportive environment.
- Why this job: Be part of a dynamic team that values training and development while making a real impact.
- Qualifications: Experience in general insurance principles, customer care, and IT proficiency required.
The predicted salary is between 36000 - 60000 € per year.
Job Description
Commercial Insurance Claims Advisor - Leicester
Base Salary to 45 -55k DOE, Flex Benefits
Our Client is a Leading National Broker who is looking for an Experience Commercial Claims Handler to Join its Team
As a Claims Advisor, you'll play a vital role in delivering excellent claims service to our clients customers. You'll manage all allocated claims efficiently, ensuring compliance with company policies, procedures, and regulatory requirements.
Key Responsibilities
- End-to-End Claim Management: You'll be responsible for a designated caseload, handling claims from start to finish. This involves extensive liaison with clients, insurers, claimants, policyholders, brokers, and other experts.
- Referrals: Escalate claims that exceed your personal authority levels to your line manager.
- Information Gathering: Collect and process information as needed to support the assessment of more complex cases.
- Training and Development: Assist in training new or less experienced staff on company systems and processes. Maintain and enhance your own professional knowledge and skills through continuous professional development and ongoing desk training, ensuring all development is recorded in line with training and competency requirements.
- Customer Service: Conduct all company business in a courteous and efficient manner.
- Compliance & Ethics: At times, you will act on behalf of both the insured and the insurer. You are responsible for adhering to all group procedures and policies related to identifying and managing potential conflicts of interest, ensuring the fair treatment of customers, and following established systems and controls.
- Additional Tasks: Undertake any other reasonable tasks as required by the company.
Experience Required
- General Insurance principles and practice
- Class of risk, product, and market knowledge
- General Insurance regulation and business ethics
- Customer care experience
- IT proficient
- Numeracy and Literacy
Some of the benefits you can expect include:
- 26 days of holiday entitlement plus bank holidays.
- Opportunities for career progression within the organisation.
- Support to gain CII or ACII qualifications, enhancing your knowledge and career prospects.
If you wish to apply for the position please complete the link and a consultant from Cameron - James Professional Recruitment will be in contact with you
Senior Commercial Insurance Claims Handler in Leicester employer: Cameron James
Join a leading national broker in Leicester, where you will thrive in a supportive work culture that prioritises employee development and career progression. With competitive salaries and flexible benefits, our company fosters an environment of continuous learning, allowing you to enhance your professional skills while delivering exceptional service to clients. Experience a rewarding career as a Senior Commercial Insurance Claims Handler, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Commercial Insurance Claims Handler in Leicester
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in commercial insurance. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims handling. Attend relevant events or join online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios related to claims management. Think of examples from your past experience that showcase your problem-solving skills and customer service excellence.
✨Tip Number 4
Research the company thoroughly, including its values and culture. Tailor your discussions during the interview to align with their mission, showing that you are a good fit for their team and understand their approach to claims handling.
We think you need these skills to ace Senior Commercial Insurance Claims Handler in Leicester
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly understand the responsibilities of a Senior Commercial Insurance Claims Handler. Familiarise yourself with end-to-end claim management and the importance of compliance and customer service.
Tailor Your CV:Highlight your relevant experience in commercial insurance claims handling. Emphasise your skills in managing claims, customer care, and any training or mentoring you've provided to others in the field.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the insurance industry. Mention specific examples of how you've successfully managed claims and contributed to team training and development.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your application is clear, concise, and free from typos, as attention to detail is crucial in this role.
How to prepare for a job interview at Cameron James
✨Know Your Claims Management
Familiarise yourself with the end-to-end claims process. Be prepared to discuss your experience managing claims, including how you handle complex cases and liaise with various stakeholders.
✨Demonstrate Customer Service Skills
Highlight your customer care experience during the interview. Share specific examples of how you've provided excellent service and resolved issues for clients in previous roles.
✨Showcase Compliance Knowledge
Understand the importance of compliance and ethics in the insurance industry. Be ready to discuss how you ensure adherence to company policies and regulatory requirements in your work.
✨Prepare for Training Questions
Since the role involves training new staff, think about your own experiences in mentoring or training others. Be prepared to share how you approach knowledge sharing and support professional development.
