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For Companies At a Glance
- Tasks: Manage client relationships and handle insurance policies with precision.
- Company: Join a dynamic team in the commercial insurance sector, based in Stoke On Trent.
- Benefits: Enjoy a competitive salary, hybrid working, bonuses, and flexible benefits.
- Why this job: Be part of a supportive culture that values professional growth and client success.
- Qualifications: Previous experience in commercial insurance and strong communication skills are essential.
- Other info: Opportunity to work with industry experts and develop your insurance knowledge.
The predicted salary is between 32000 - 48000 £ per year.
Job Description
Commercial Insurance Account Handler – Stoke On Trent
Base Salary to 40-45k DOE, Bonus and Flex Benefits Hybrid Working
Overview of the Position
- Client Relationship Management: Building and maintaining strong relationships with commercial clients to understand their business operations, insurance needs, and risk exposures. This involves regular communication, addressing queries, and providing excellent customer service.
- Policy Management: Handling the day-to-day administration of clients' insurance policies, including processing renewals, mid-term adjustments (MTAs), cancellations, and ensuring accurate documentation.
- Market Liaison: Working with insurance companies (insurers) to obtain quotes, negotiate terms, and secure appropriate coverage for clients. This requires a good understanding of the insurance market and different types of commercial insurance products.
- Technical Advice: Providing professional advice and guidance to clients on various aspects of their insurance program, including coverage options, risk management, and industry-specific exposures.
- Business Development Support: Assisting Account Executives in identifying opportunities for new business and cross-selling or upselling additional insurance products to existing clients.
- Compliance: Ensuring all activities are conducted in accordance with regulatory requirements and company procedures. Maintaining accurate records and adhering to compliance standards is crucial.
- Claims Handling Support: Acting as a point of contact for clients during the claims process, assisting with the submission of claims and liaising with insurers to ensure a smooth and efficient resolution.
- Documentation and Administration: Preparing various insurance-related documents, such as policy summaries, renewal reports, and correspondence. Maintaining organised and up-to-date client files and using relevant broking systems.
Skills and Experience Required:
- Previous Experience: Previous experience within the commercial insurance sector, ideally as an Account Handler or in a similar client-facing role.
- Commercial Insurance Knowledge: A solid understanding of commercial insurance products, such as property, liability, motor fleet, professional indemnity
- Communication Skills: Excellent verbal and written communication skills are vital for building rapport with clients, negotiating with insurers, and preparing professional documentation.
- Interpersonal Skills: Strong relationship-building and client management skills are necessary to provide exceptional service and maintain long-term partnerships.
- Organisational Skills: The ability to manage multiple tasks, prioritise workloads, and work efficiently to meet deadlines is crucial in a fast-paced environment.
- Attention to Detail: Accuracy in processing policy documentation and handling client information is paramount to ensure compliance and avoid errors.
- IT Proficiency: Familiarity with insurance broking software (Acturis) and Microsoft Office Suite
- Professional Qualifications: Progress towards or holding relevant insurance qualifications, such as Cert CII (Chartered Insurance Institute) or higher, is desirable
If you wish to apply for this position please click on the Link and David Helliwell from Cameron James professional recruitment will be in contact with you
Commercial Insurance Account Handler employer: Cameron James
Contact Detail:
Cameron James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Insurance Account Handler
✨Tip Number 1
Familiarise yourself with the latest trends in commercial insurance. Understanding current market conditions and emerging risks can help you engage in meaningful conversations with potential employers, showcasing your industry knowledge.
✨Tip Number 2
Network with professionals in the commercial insurance sector. Attend industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potential job referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your interpersonal skills and ability to provide excellent customer service will make you stand out during interviews.
✨Tip Number 4
Research the company culture at StudySmarter and tailor your approach accordingly. Understanding our values and how we operate can help you align your responses during interviews, demonstrating that you're a great fit for our team.
We think you need these skills to ace Commercial Insurance Account Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Commercial Insurance Account Handler position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in commercial insurance. Emphasise your previous roles, particularly those involving client relationship management, policy administration, and market liaison.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the insurance sector and your ability to build strong client relationships. Mention specific examples of how you've successfully managed policies or provided technical advice in the past.
Highlight Relevant Qualifications: If you have any professional qualifications related to insurance, such as Cert CII, be sure to mention them prominently in your application. This demonstrates your commitment to the field and enhances your credibility.
How to prepare for a job interview at Cameron James
✨Showcase Your Commercial Insurance Knowledge
Make sure to brush up on your understanding of commercial insurance products. Be prepared to discuss specific types of coverage, such as property and liability insurance, and demonstrate how your knowledge can benefit the clients you'll be working with.
✨Demonstrate Strong Communication Skills
Since this role involves building relationships with clients and negotiating with insurers, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you've effectively communicated in challenging situations.
✨Highlight Your Organisational Skills
Prepare to discuss how you manage multiple tasks and prioritise workloads. Share specific strategies or tools you use to stay organised, especially in a fast-paced environment, as this will show your potential employer that you can handle the demands of the role.
✨Prepare for Technical Questions
Expect questions related to policy management and claims handling. Familiarise yourself with common scenarios you might encounter in the role and think about how you would approach them. This will demonstrate your readiness to tackle the responsibilities of the position.
