At a Glance
- Tasks: Manage client portfolios and provide expert support in fleet insurance.
- Company: Expanding commercial insurance broker based in Liverpool.
- Benefits: Competitive salary, excellent benefits, ongoing training, and career development.
- Other info: Dynamic office environment with opportunities for growth.
- Why this job: Join a supportive team and make a real impact in customer service.
- Qualifications: Experience in commercial or fleet insurance and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Motor Fleet Account Handler Salary – up to £35,000 Location: Liverpool
Are you passionate about delivering exceptional customer service and building strong client relationships?
Do you have experience in commercial insurance or fleet administration and enjoy working in a fast-paced environment?
We're looking for a Motor Fleet Account Handler on behalf of an expanding commercial insurance broker based in Liverpool.
This is an excellent opportunity to become a key part of a business that values professionalism, teamwork and outstanding customer service.
The Role
As a Motor Fleet Account Handler, you'll support the management of a portfolio of new and existing commercial clients, specialising in fleet and multi-vehicle insurance.
Acting as a key point of contact, you'll provide expert policy administration, process mid-term adjustments, respond to client enquiries and ensure every customer receives tailored support that meets their business needs.
Working closely with fleet managers, insurers and internal colleagues, you'll help deliver a seamless client experience while building long-term relationships based on trust and service excellence.
Key Responsibilities
- Support the onboarding and ongoing management of fleet, multi-vehicle and commercial motor insurance clients.
- Handle day-to-day client and insurer enquiries via telephone and email, providing accurate and timely solutions.
- Process policy amendments, mid-term adjustments and administrative tasks efficiently.
- Maintain accurate records within CRM and policy administration systems, ensuring renewal dates and deadlines are effectively managed.
- Work collaboratively with underwriters, insurers and colleagues to resolve policy and cover queries.
- Build and maintain strong relationships with clients, insurers and key stakeholders.
- Deliver proactive customer service through regular client communication and account reviews.
- Identify opportunities to cross-sell a range of commercial insurance products and services.
- Keep up to date with industry developments, market trends and regulatory requirements.
- Ensure all work complies with internal procedures and FCA regulatory standards.
About You: We're looking for someone who is
- Experienced within commercial insurance, fleet insurance or a customer-focused insurance environment.
- Highly organised with excellent attention to detail.
- A confident communicator with strong relationship-building skills.
- Comfortable managing multiple priorities in a busy office environment.
- Proactive, positive and committed to delivering outstanding customer service.
- Experienced using CRM or policy administration systems (desirable).
What's on Offer
- Competitive salary.
- Excellent employee benefits package.
- Full-time, permanent office-based role in Liverpool.
- Supportive and collaborative working environment.
- Ongoing training and career development opportunities.
- Opportunity to join a growing and successful commercial insurance team.
- Please click on the link to apply, and a consultant from Cameron James will be in touch
Motor Fleet Account Handler in Liverpool employer: Cameron James Professional Recruitment
Cameron James Professional Recruitment is an excellent employer, offering a dynamic hybrid role in Gatwick that empowers you to manage your own portfolio of commercial clients. With a strong emphasis on career development and a supportive work culture, employees are encouraged to grow their skills while building meaningful relationships in the insurance industry. Join us to be part of a team that values integrity and fosters professional growth.
Contact Details:
Cameron James Professional Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Motor Fleet Account Handler in Liverpool
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Cameron James Professional Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Cameron James Professional Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Motor Fleet Account Handler in Liverpool
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Cameron James Professional Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Cameron James Professional Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Cameron James Professional Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Cameron James Professional Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Cameron James Professional Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Cameron James Professional Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
