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For Companies At a Glance
- Tasks: Manage mortgage leads, make calls, and support clients throughout their journey.
- Company: Leading recruitment agency in Chelmsford with a focus on growth.
- Benefits: Salary of £22k–£28k plus commission, with OTE of £36k+.
- Why this job: Kickstart your career in a dynamic role with progression opportunities.
- Qualifications: Customer service experience and strong phone skills required.
- Other info: Great potential for advancement into mortgage broker or team leader roles.
The predicted salary is between 22000 - 28000 £ per year.
A leading recruitment agency is seeking a driven Lead Manager / Customer Service Officer in Chelmsford. The role involves managing mortgage and protection leads, making proactive outbound calls, and maintaining client contact throughout their journey.
Ideal candidates will have customer service experience and excellent phone skills.
Compensation includes a salary of £22k–£28k plus commission, with OTE of £36k+. Opportunities for progression into mortgage broker or team leader roles are also available.
Mortgage Leads Specialist — Appointment Setter & CS Lead in Chelmsford employer: Cameron James Professional Recruitment
Contact Detail:
Cameron James Professional Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Leads Specialist — Appointment Setter & CS Lead in Chelmsford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your phone skills! Since this role is all about making calls, grab a friend or family member and do some mock calls. Focus on being clear, friendly, and confident – it’ll make a world of difference!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Mortgage Leads Specialist — Appointment Setter & CS Lead in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can manage leads and maintain client contact, so don’t be shy about showcasing your phone skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Mortgage Leads Specialist role. Share specific examples of your past experiences that relate to managing leads and making proactive calls.
Show Your Enthusiasm: We love candidates who are excited about the role! Make sure your application reflects your passion for customer service and your eagerness to grow within the company. Let us know why you want to join our team!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about the next steps in the process!
How to prepare for a job interview at Cameron James Professional Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the mortgage and protection industry. Brush up on key terms and concepts so you can speak confidently about them. This will show that you're not just interested in the role but also knowledgeable about the field.
✨Practice Your Phone Skills
Since the role involves making proactive outbound calls, practice your phone etiquette. Try role-playing with a friend or family member to simulate real call scenarios. Focus on being clear, friendly, and professional – this will help you stand out during the interview.
✨Showcase Your Customer Service Experience
Prepare specific examples from your past roles where you excelled in customer service. Highlight situations where you resolved issues or went above and beyond for clients. This will demonstrate your ability to manage leads effectively and maintain client contact throughout their journey.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, opportunities for progression, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.