Human Resources Assistant

Human Resources Assistant

ABOUT US

Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort.

Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history.

Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.

The iconic lochside setting is a timeless celebration of grandeur and natural beauty.

Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep.

Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.

THE ROLE

This is a great opportunity for a dedicated administrative professional, HR Graduate or current HR Assistant eager to advance their career in HR.

This role is a combination of essential HR administration and end-to-end operational HR duties, giving the successful candidate practical experience and development needed to grow in this career.

As an HR Assistant, you will support the HR and L&D team throughout all stage of the employee lifecycle and people strategy across Cameron House hotel and lodges.

You will support with the attraction and onboarding of key talent, the handling of employee relation matters, managing internal changes throughout the business, the engagement and development of staff across the resort and the administration for employees at all stages of their employment.

• Some of the key things you will typically be doing as Human Resources Assistant:
• Serve as the first point of contact for the HR; answering queries, and escalating when necessary.
• Handle day-to-day HR administration, including maintaining accurate employee records, updating trackers, processing contract changes and uniform ordering
• Support end-to-end recruitment activities, including vacancy management, applicant tracking, and interview coordination.
• Coordinate onboarding for new starts, support with the administration of, and support the "Clan Welcome" company induction for all new hires.
• Support the administration of L&D related records including certificate tracking and distribution.
• Support employee relations by tracking absence and attendance (including return-to-work), managing maternity/paternity updates, and taking minutes during minor investigations.
• Drive internal communications including intranet updates, newsletters, mail merges, and digital displays.
• Deliver employee engagement initiatives such as "Clan Champion" tasks, birthday celebrations, cross-training, and the "calendar of fun."
• Act as a Mental Health First Aider to actively promote and support wellbeing across the team.

TO BE ELIGIBLE TO APPLY YOU WILL NEED

• A Degree or HND in Hospitality or CIPD Level 5, or Equivalent HR/Hospitality experience
• High proficiency in IT, using all Microsoft packages particularly Excel, with knowledge of applicant tracking systems and HRIS and time and attendance systems beneficial
• The ability to quickly build excellent working relationships
• Effective communication skills, verbally and in writing
• To have strong interpersonal skills, with the ability to quickly build excellent working relationships
• To be proficient in prioritisation and planning
• Due to the layout of the resort a UK driving licence would be an advantage

WHO WE ARE LOOKING FOR

We recruit people with widely varying personalities from different walks of life and backgrounds.

While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.

• People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
• People who are naturally friendly – who genuinely care about our guests and the service they receive.
• People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
• People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
• People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.

WHAT’S IN IT FOR YOU?

Here’s what to expect when you work as part of our team

• Free meals when on duty, in our team cafes
• Pension scheme and Wagestream financial services
• Long service awards involving recognition with high street shopping vouchers and overnight stays
• Enhanced holidays with long service
• Free Leisure Club Membership, with friends and family discounts
• Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
• On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
• Lifeworks App – lots of discounts on everyday purchases, with brand that you love
• Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
• Free parking
• At Cameron House we can offer fully funded, work-based training and development.

Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.