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- Tasks: Welcome guests, assist with golf operations, and support events at a stunning 5-star resort.
- Company: Cameron House, a luxurious resort on the shores of Loch Lomond.
- Benefits: Free meals, discounts, pension scheme, and opportunities for training and development.
- Why this job: Join a passionate team in a beautiful setting and make memorable experiences for guests.
- Qualifications: Customer service experience and a basic understanding of golf preferred.
- Other info: Enjoy outdoor adventures in the breathtaking Loch Lomond and Trossachs National Park.
Golf Retail Assistant
ABOUT US:
Situated on the shores of Loch Lomond, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.
The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.
THE ROLE:
Opened in June 2007, the 18-hole Carrick golf course has already played host to some prestigious professional events, including the Ladies Scottish Open, the PGA Cup and more recently the Europro Tour. Since opening, the course has welcomed over 300,000 players onto its pristine fairways overlooking Loch Lomond, and has won many awards securing its reputation as one of Scotland’s leading golf courses.
Under the guidance of the Golf Operations Manager, the role will consist of working in our golf operations team within our golf shop, attending to members & guests needs as well as assisting the golf manager with golf outings and on course duties. This is an exciting opportunity for someone looking to work in the golf industry at a 5 star resort.
Key things you will be responsible for:
- Providing a warm welcome and proactive interactions with guests and members
- Set up and ball collection from the driving range
- 1st tee delivery
- Hiring out buggies and rental equipment
- Cleaning and presentation of the golf shop, locker rooms, equipment and all golf operational areas
- Relaying messages via radio communication
- Opening and closing procedures and sign off
- Setup and support of corporate golf events and society days
- General assistance and support to the golf operational and sales and membership teams
WHO WE ARE LOOKING FOR:
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.
- People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:
- Experience within a similar role or any customer service experience an advantage
- General understanding of the game of golf
- Good communication and interpersonal skills
- Basic IT skills with ability to use hand held technology
- UK Driving Licence preferable
WHAT’S IN IT FOR YOU?
Here’s what to expect when you work as part of our team:
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
- Lifeworks App – lots of discounts on everyday purchases, with brand that you love
- Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
- Free parking
- At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.
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Golf Retail Assistant employer: Cameron House
Contact Detail:
Cameron House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Retail Assistant
✨Tip Number 1
Get to know the golf scene! Familiarise yourself with local courses and events, especially those around Loch Lomond. This will not only help you chat confidently with guests but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Being friendly and approachable is key in this role. Try volunteering or working in customer service to hone your ability to connect with others and provide that warm welcome.
✨Tip Number 3
Show off your passion for golf! Whether it’s through personal experience or knowledge of the game, let your enthusiasm shine during interviews. It’ll make you stand out as someone who truly cares about the sport and the guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us at Cameron House.
We think you need these skills to ace Golf Retail Assistant
Some tips for your application 🫡
Show Your Passion for Golf: When you're writing your application, let us know why you love golf! Share any experiences you've had with the game or how it has shaped your life. This will help us see your enthusiasm and fit for the role.
Highlight Customer Service Skills: Since this role is all about interacting with guests and members, make sure to showcase your customer service experience. Tell us about times you've gone above and beyond to make someone's day better!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Whether you're friendly, quirky, or a bit of both, we value authenticity.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Cameron House
✨Know Your Golf
Brush up on your golf knowledge before the interview. Understand the basics of the game, the equipment used, and the services offered at the golf shop. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Friendly Side
Since the role requires a warm welcome and proactive interactions with guests, practice showcasing your friendly personality. Think of examples from past experiences where you went above and beyond for customers, as this aligns perfectly with what they’re looking for.
✨Prepare for Teamwork Questions
Expect questions about teamwork and how you support colleagues. Prepare specific examples that highlight your ability to work well in a team, especially in high-pressure situations, as this is crucial in a busy golf operations environment.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role. Consider wearing something that subtly hints at your passion for golf, like a polo shirt or smart casual attire.