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- Tasks: Welcome guests and provide exceptional food and beverage service in a stunning lobby bar.
- Company: Cameron House is a luxurious 5-star resort on the shores of Loch Lomond, rich in history.
- Benefits: Enjoy free meals, discounts, pension scheme, and fully funded training opportunities.
- Why this job: Join a vibrant team in a breathtaking location, creating memorable experiences for guests.
- Qualifications: Great interpersonal skills and basic IT knowledge; food hygiene certification is a plus.
- Other info: Explore the beautiful Loch Lomond and Trossachs National Park during your time off.
Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites. The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.
The role involves creating a warm welcome and special memories through exceptional service of Food and Beverage which exceeds guests' expectations every time. Key responsibilities include:
- Confident menu and service knowledge
- Preparing for service - Mise en place
- Cleanliness and presentation of your section
- Setting and presentation of tables
- Providing recommendations and taking orders
- Liaison with the kitchen team and clear communication of special dietary requirements
- Service and replenishment of premium drinks, cocktails, wines, champagnes and teas and coffees
- Checking satisfaction and handling additional requests and feedback
- Capturing guest preferences and special requests for future reference
- Billing, presentation and payments
- Clearing tables and resetting for next service
- Requisitions and secure handling of stock
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for:
- People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – it’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
To be eligible to apply you will also need:
- Great interpersonal skills with an ability to confidently interact at all levels
- Basic IT skills and ability to use hand held technology
- Knowledge and certification of Food Hygiene requirements an advantage
Here’s what to expect when you work as part of our team:
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
- Lifeworks App – lots of discounts on everyday purchases, with brands that you love
- Supplier and local business discounts, e.g. Sealy Mattresses and selected Lomond Shores retailers
- Free parking
At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.
Contact Detail:
Cameron House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant - Lobby Bar
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at Cameron House. Knowing the signature cocktails and premium drinks will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your interpersonal skills by preparing examples of how you've provided exceptional customer service in the past. This will demonstrate your ability to create memorable experiences for guests, which is key for this position.
✨Tip Number 3
Research the history and unique features of Cameron House and Loch Lomond. Being knowledgeable about the location and its offerings can help you connect with the interviewers and show your enthusiasm for working in such a beautiful setting.
✨Tip Number 4
Prepare to discuss how you can contribute to a positive team environment. Share examples of how you've supported colleagues in previous roles, as teamwork is essential in providing excellent service at the Lobby Bar.
We think you need these skills to ace Food and Beverage Assistant - Lobby Bar
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Food and Beverage Assistant at Cameron House. Tailor your application to highlight relevant experience and skills that align with these requirements.
Showcase Your Personality: Cameron House values friendly and ambitious individuals. In your cover letter, express your passion for hospitality and your commitment to providing exceptional service. Share personal anecdotes that demonstrate your ability to create memorable experiences for guests.
Highlight Relevant Skills: Make sure to emphasise your interpersonal skills, knowledge of food hygiene, and any experience with hand-held technology. Mention specific examples where you successfully interacted with guests or handled dietary requirements to showcase your suitability for the role.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Cameron House
✨Know the Menu Inside Out
Familiarise yourself with the Lobby Bar's menu, including drinks and food offerings. Being able to confidently discuss the items and make recommendations will impress the interviewers and show your commitment to providing exceptional service.
✨Showcase Your Interpersonal Skills
Demonstrate your ability to connect with people during the interview. Share examples of how you've provided excellent customer service in the past, highlighting your friendly nature and willingness to go above and beyond for guests.
✨Emphasise Teamwork
Cameron House values collaboration, so be prepared to discuss how you support your colleagues. Share experiences where you've worked as part of a team to achieve a common goal, showcasing your respect for both guests and fellow staff.
✨Express Your Passion for the Environment
Since the role involves working in a beautiful natural setting, convey your appreciation for the environment. Discuss any personal initiatives or experiences that demonstrate your commitment to sustainability and protecting the surroundings.
