At a Glance
- Tasks: Create memorable experiences through exceptional food and beverage service at Cameron Grill.
- Company: Cameron House is a stunning 5-star resort on the shores of Loch Lomond, rich in history.
- Benefits: Enjoy free meals, discounts, enhanced holidays, and a supportive work environment.
- Other info: Fully funded training and development opportunities available, with outdoor adventures nearby.
- Why this job: Join a passionate team aiming to be Scotland's best grill restaurant in a breathtaking location.
- Qualifications: Great interpersonal skills and basic IT knowledge; food hygiene certification is a plus.
Food and Beverage Assistant, Cameron Grill
ABOUT US:
Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.
The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.
THE ROLE:
With ambition to be the best Grill Restaurant in Scotland, Cameron Grill sits in the heart of Cameron House with wonderful views across Loch Lomond. This setting is intimate, elegant and welcoming, whilst accommodating 180 covers. Service delivered with flair will ensure Cameron Grill’s prominent role in delivering our vision to be Scotland’s leading 5* resort.
The scope of the role of Food and Beverage Assistant within the Cameron Grill is to create a warm welcome and create special memories through the fun and relaxed 5* service of food and beverage.
Key things you will be responsible for:
- Confident menu and service knowledge
- Preparing for service - Mise en place
- Cleanliness and presentation of your bar section
- Setting and presentation of tables
- Providing recommendations and taking orders
- Liaison with the kitchen team and clear communication of special dietary requirements
- Service and replenishment of premium drinks, cocktails, wines, champagnes and teas and coffees
- Checking satisfaction and handling additional requests and feedback
- Capturing guest preferences and special requests for future reference
- Billing, presentation and payments
- Clearing tables and resetting for next service
- Requisitions and secure handling of stock
WHO WE ARE LOOKING FOR:
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.
- People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:
- Great interpersonal skills with an ability to confidently interact at all levels
- Basic IT skills and ability to use hand held technology
- Knowledge and certification of Food Hygiene requirements an advantage
WHAT’S IN IT FOR YOU?
Here’s what to expect when you work as part of our team:
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
- Lifeworks App – lots of discounts on everyday purchases, with brand that you love
- Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
- Free parking
- At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.
Food and Beverage Assistant - Cameron Grill employer: Cameron House
Cameron House is an exceptional employer, offering a vibrant work culture where employees are encouraged to achieve their best while enjoying the stunning surroundings of Loch Lomond. With comprehensive benefits including free meals, enhanced holidays, and extensive training opportunities, staff can grow both personally and professionally in a supportive environment that values teamwork and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant - Cameron Grill
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at Cameron Grill. Knowing the dishes and drinks inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your interpersonal skills by preparing examples of how you've provided excellent customer service in the past. This will demonstrate your ability to create a warm and welcoming atmosphere for guests.
✨Tip Number 3
Research the unique aspects of Cameron House and its location. Being able to discuss the resort's history and its offerings will show that you are enthusiastic about being part of such a prestigious establishment.
✨Tip Number 4
Prepare to discuss how you can contribute to the team environment. Emphasising your willingness to support colleagues and work collaboratively will align with the values they seek in a Food and Beverage Assistant.
We think you need these skills to ace Food and Beverage Assistant - Cameron Grill
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Food and Beverage Assistant at Cameron Grill. Highlight your relevant experience in customer service and food handling in your application.
Tailor Your CV:Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise your interpersonal skills, ability to work in a team, and any previous experience in hospitality or food service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for providing excellent service. Mention specific examples of how you've gone above and beyond for customers in the past, aligning with the values of Cameron Grill.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Cameron House
✨Know the Menu Inside Out
Familiarise yourself with the Cameron Grill menu, including ingredients and preparation methods. Being able to confidently discuss dishes and make recommendations will impress your interviewers and show your commitment to providing excellent service.
✨Showcase Your Interpersonal Skills
Demonstrate your ability to connect with people during the interview. Share examples of how you've provided exceptional customer service in the past, highlighting your friendly nature and willingness to go the extra mile for guests.
✨Emphasise Teamwork
Cameron Grill values a supportive team environment. Be prepared to discuss how you have collaborated with colleagues in previous roles, and express your enthusiasm for contributing to a positive workplace culture.
✨Highlight Your Attention to Detail
In a role that involves food and beverage service, attention to detail is crucial. Provide examples of how you've maintained cleanliness and presentation standards in past positions, and explain why this is important for guest satisfaction.
