At a Glance
- Tasks: Provide luxury spa treatments and ensure an exceptional experience for guests.
- Company: Cameron House, a stunning five-star resort on Loch Lomond.
- Benefits: Generous employee perks, including discounts, training, and free leisure club membership.
- Other info: Explore the breathtaking Scottish countryside during your time off.
- Why this job: Join a passionate team in a beautiful setting and make a real difference to guests' experiences.
- Qualifications: HNC/HND/SVQ level 3 in Beauty or Complementary Therapies required.
The predicted salary is between 20000 - 30000 £ per year.
Magnificent and uniquely inspirational, Cameron House is a five-star resort nestled on the world-famous bonnie banks of Loch Lomond. Following a multi-million-pound restoration, the 17th century Baronial estate is rich in character and history. With an award-winning Spa featuring a rooftop infinity pool, an 18-hole championship golf course, and a choice of six restaurants and five bars, it caters to everyone.
The iconic Lochside setting is impressive in its grandeur, celebrated and treasured. Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.
Cameron Spa is award-winning, featuring state-of-the-art hydro and thermal facilities, including the iconic rooftop infinity pool, a VIP couple’s room with mineral bath, steam room, private balcony, Rasul mud chamber, steam room, and relaxation suite. Our team of highly qualified therapists deliver a treatment menu for all occasions, ensuring guests leave relaxed and rejuvenated.
As part of this large professional team, you will report to the Treatments Manager and provide luxury treatments from our menu, including massage, facials, foot treatments, reflexology, manicures, and pedicures. You will ensure an exceptional first impression and overall unrivalled experience for all our Spa members and guests.
Key responsibilities include:
- Stocking of treatment rooms
- Clear down and set up of treatment and spa areas
- Pre-treatment consultations
- Providing high standard of tailored luxury spa treatment to guests
- Selling treatments, spa experiences, and retail items
- Treatment room hygiene, cleanliness, and presentation
- Maintaining guest confidentiality and handling feedback
- Reporting of maintenance faults
- Storage and security of stock and retail products
- Following opening and closing procedures of treatment areas
- General assistance to spa assistants and the reception team
Who we are looking for:
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for:
- Ambition, drive, and determination to meet challenges head on
- Friendly individuals who genuinely care about our guests and the service they receive
- People who go beyond what our guests expect to make their stay special and memorable
- Team players who support colleagues to be the best they can be
- Individuals who respect and protect the magical place we work in
To be eligible to apply, you will also need:
- Minimum HNC/HND/SVQ level 3 qualification in Beauty or Complementary Therapies or equivalent qualifications essential. C.I.D.E.S.C.O./CIBTAC qualified is a bonus.
- Experience in customer service, hospitality, or the spa industry
- Previous experience working with ESPA product range is an advantage
- Ability to quickly build excellent working relationships and a flexible approach to work
- Excellent communication and interpersonal skills
- Good IT skills and ability to use handheld technology
What’s in it for you?
At Cameron House, we offer fully funded, work-based training and development, including apprenticeships, structured work experience, supported scholarships, graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level. We provide a generous range of employee benefits, including:
- Pension scheme and Wagestream financial services
- Long service awards with recognition through high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on accommodation, golf membership, spa treatments, outdoor activities, cinema, and retail products
- 50% off Food and Beverage
- Supplier and local business discounts
- Free parking
With a huge range of activities across 400 acres of Scottish countryside, there’s also the wider Loch Lomond and Trossachs National Park on your doorstep, just waiting to be explored in your free time.
Spa Therapist in Alexandria employer: Cameron House
Cameron House is an exceptional employer, offering a unique opportunity to work in a stunning five-star resort set against the breathtaking backdrop of Loch Lomond. With a strong focus on employee development through fully funded training and a generous benefits package, including free leisure club membership and discounts on various services, we foster a supportive and friendly work culture that prioritises both guest satisfaction and team well-being. Join us to be part of a dedicated team that values ambition, care, and respect for our beautiful environment.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Alexandria
✨Tip Number 1
Get to know the spa scene! Research Cameron House and its unique offerings. When you walk in for your interview, drop some knowledge about their treatments or facilities. It shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your people skills! As a Spa Therapist, you'll need to connect with guests. Role-play with friends or family to nail down your communication style. The more comfortable you are, the better you'll shine during your interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a luxury setting like Cameron House. Wear something professional yet approachable. You want to reflect the high standards of the spa while still being yourself.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a simple way to show appreciation and keep you fresh in their minds. Plus, it demonstrates your enthusiasm for the role!
We think you need these skills to ace Spa Therapist in Alexandria
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the spa industry shine through! We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and qualifications. If you've worked with ESPA products or have a background in customer service, shout about it! We love seeing how your skills align with what we’re looking for.
Be Personable:Remember, we’re looking for friendly folks who can build great relationships. Use your application to showcase your personality and how you connect with others. A warm, approachable tone can make all the difference!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Cameron House. We can’t wait to hear from you!
How to prepare for a job interview at Cameron House
✨Know Your Treatments
Familiarise yourself with the treatment menu at Cameron Spa. Be ready to discuss your experience with various treatments like massages, facials, and reflexology. Showing that you understand the services offered will demonstrate your genuine interest in the role.
✨Showcase Your People Skills
As a Spa Therapist, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to build rapport quickly and make guests feel comfortable and valued.
✨Emphasise Team Spirit
Cameron House values teamwork, so be prepared to discuss how you support your colleagues. Share experiences where you’ve collaborated effectively or helped a teammate, showcasing your commitment to creating a positive work environment.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. Consider wearing smart attire that reflects the luxury spa environment, as this will show that you understand the brand and its values.
