At a Glance
- Tasks: Supervise housekeeping teams to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a vibrant hospitality team at Cameron House, known for its stunning environment.
- Benefits: Enjoy free meals, discounts, pension scheme, and wellness support.
- Other info: Opportunities for training and career growth with fully funded qualifications.
- Why this job: Make a real difference in guests' experiences while developing your career in hospitality.
- Qualifications: Experience in housekeeping and strong communication skills are essential.
The predicted salary is between 24000 - 30000 € per year.
The scope of the role is to ensure the highest standards of cleanliness and presentation in Guest bedrooms and suites, and the provision and distribution of clean laundry and in‑room amenities through supervision of room attendant, portering and laundry teams.
Key responsibilities
- Delivery and supervision of daily tasks and checklists including bed making, vacuuming, dusting, polishing, scrubbing sinks, baths and toilets, and the removal, cleaning and re‑distribution of linen and amenities
- Lead daily briefings and handovers
- Organise daily workload, delegate tasks and co‑ordinate breaks
- Monitoring performance via checklists and SOPs
- Provide feedback, and undertake informal counselling to support improved performance
- Support the team with any shift challenges
- On‑job training of new employees
- Handling and resolving guest feedback
- Departmental requisitions
- Handling lost property and reporting damage, theft and loss
WHO WE ARE LOOKING FOR
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for:
- People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED
- HND/NC/SVQ or equivalent qualification or equivalent experience in hospitality or tourism related field
- Experience of working in similar quality housekeeping environment
- Thorough, with keen attention to detail
- Ability to quickly build excellent working relationships
- Excellent communication skills
- Basic IT skills with knowledge of Office software and ability to use technology
WHAT'S IN IT FOR YOU?
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On‑site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
- Lifeworks App – lots of discounts on everyday purchases, with brands that you love
- Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
- Free parking
- At Cameron House we can offer fully funded, work‑based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
Housekeeping Supervisor in Alexandria employer: Cameron House
Cameron House is an exceptional employer that prioritises the well-being and development of its staff, offering a vibrant work culture where teamwork and guest satisfaction are at the forefront. With comprehensive benefits including free meals, enhanced holidays, and extensive training opportunities, employees can thrive both personally and professionally in a stunning location that values environmental stewardship and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Alexandria
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Cameron House. Understanding their values and what they stand for will help you connect with the team during your chat.
✨Tip Number 2
Show off your people skills! As a Housekeeping Supervisor, you'll be leading a team and interacting with guests. Be ready to share examples of how you've built relationships and handled feedback in previous roles.
✨Tip Number 3
Prepare for situational questions! Think about challenges you've faced in housekeeping or hospitality and how you resolved them. This will show your problem-solving skills and ability to support your team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeping Supervisor in Alexandria
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know why you love keeping things clean and tidy. Share any experiences that highlight your attention to detail and how you ensure high standards in your work.
Highlight Your Team Spirit:We’re all about teamwork here at StudySmarter! Make sure to mention any past experiences where you’ve supported your colleagues or led a team. We want to see how you can help us create a positive environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate clarity, especially when it comes to your skills and experiences!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cameron House
✨Know Your Stuff
Before the interview, brush up on your knowledge of housekeeping standards and practices. Familiarise yourself with common tasks like bed making, vacuuming, and laundry management. This will show that you’re serious about the role and understand what it takes to maintain high cleanliness standards.
✨Show Your Leadership Skills
As a Housekeeping Supervisor, you'll need to lead a team. Be prepared to discuss your experience in supervising others, delegating tasks, and providing feedback. Think of specific examples where you've successfully managed a team or resolved conflicts, as this will demonstrate your capability to handle shift challenges.
✨Emphasise Your People Skills
This role requires a friendly and approachable attitude. During the interview, highlight your ability to build relationships with both guests and team members. Share stories that showcase your commitment to excellent service and how you’ve gone above and beyond to make someone’s experience memorable.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, such as handling guest complaints or managing a busy shift. Practice your responses to these scenarios, focusing on how you would ensure cleanliness and guest satisfaction while supporting your team. This will help you think on your feet during the actual interview.
