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- Tasks: Deliver 5* service in a vibrant bar setting, creating memorable experiences for guests.
- Company: Cameron House, a stunning 5-star resort on the shores of Loch Lomond.
- Benefits: Free meals, discounts, pension scheme, and opportunities for training and development.
- Why this job: Join a fun team in a beautiful location while gaining valuable hospitality experience.
- Qualifications: Experience in hospitality preferred; must be 18+ due to licensing.
- Other info: Explore the breathtaking Loch Lomond area during your time off.
The predicted salary is between 20000 - 25000 £ per year.
ABOUT US: Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste. Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites. The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep.
THE ROLE: Located aside our Leisure Club with amazing ground floor views across the front lawn to the Loch, our Tavern is the perfect place to relax with friends and family for an informal drink or classic pub food at any time of the day. Guests can watch as the action of the best sporting events unfold on our big screens, whilst enjoying a range of draught and bottled beers and great coffee. You will lead your team in the delivery of prompt, relaxed, and professional 5* service within the resorts largest bar which can accommodate 155 guests inside and 60 on the outside terrace. The scope of the role of Food and Beverage Assistant within the Tavern Bar is to create a warm welcome and create special memories through the fun and relaxed 5* service of food and beverage.
Key things you will be responsible for:
- Confident menu and service knowledge
- Preparing for service - Mise en place
- Cleanliness and presentation of your bar section
- Setting and presentation of tables
- Providing recommendations and taking orders
- Liaison with the kitchen team and clear communication of special dietary requirements
- Service and replenishment of premium drinks, cocktails, wines, champagnes and teas and coffees
- Checking satisfaction and handling additional requests and feedback
- Capturing guest preferences and special requests for future reference
- Billing, presentation and payments
- Clearing tables and resetting for next service
- Requisitions and secure handling of stock
WHO WE ARE LOOKING FOR: We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.
- People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:
- Experience in a quality bar or restaurant environment preferable
- Great interpersonal skills with an ability to confidently interact at all levels
- Strong communication skills
- WSET Level 2 and Food Hygiene Certification an advantage
- Basic IT skills and ability to use hand held technology
- To be a minimum age of 18 years (licencing requirement)
WHAT’S IN IT FOR YOU? Here’s what to expect when you work as part of our team:
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
- Lifeworks App – lots of discounts on everyday purchases, with brands that you love
- Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
- Free parking
- At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.
Food and Beverage Assistant - The Tavern Bar in Alexandria employer: Cameron House
Contact Detail:
Cameron House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant - The Tavern Bar in Alexandria
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Cameron House and the Tavern Bar. Familiarising yourself with the atmosphere and offerings will help you connect better during your chat.
✨Tip Number 2
Show off your personality! The role is all about creating a warm and friendly environment, so let your natural charm shine through. Share stories that highlight your customer service skills and how you go above and beyond for guests.
✨Tip Number 3
Prepare some questions! Asking about team dynamics or how they maintain that 5-star service shows you're genuinely interested in being part of the team. Plus, it gives you a chance to see if the vibe fits you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing perks that come with working at Cameron House.
We think you need these skills to ace Food and Beverage Assistant - The Tavern Bar in Alexandria
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly side and passion for hospitality.
Tailor Your Application: Make sure to tailor your application to the Food and Beverage Assistant role. Highlight any relevant experience in bars or restaurants, and mention how you can contribute to our 5* service at The Tavern Bar.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like we do with our guests!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Cameron House.
How to prepare for a job interview at Cameron House
✨Know Your Menu Inside Out
Make sure you’re familiar with the Tavern Bar's menu, including all food and drink options. Being able to confidently discuss the offerings and make recommendations will show your passion for the role and impress the interviewers.
✨Showcase Your People Skills
Since this role is all about creating a warm and welcoming atmosphere, be prepared to demonstrate your interpersonal skills. Share examples of how you've gone above and beyond for guests in previous roles, highlighting your friendly nature and commitment to excellent service.
✨Prepare for Teamwork Questions
Expect questions about teamwork and how you support your colleagues. Think of specific instances where you’ve helped a teammate or contributed to a positive work environment. This will show that you value collaboration and care for both guests and your team.
✨Emphasise Your Attention to Detail
In a bar setting, cleanliness and presentation are key. Be ready to discuss how you ensure high standards in these areas. Mention any relevant experience you have with mise en place or maintaining a tidy workspace, as this will resonate well with the interviewers.