At a Glance
- Tasks: Provide luxury spa treatments and ensure an exceptional experience for guests.
- Company: Cameron House is a stunning five-star resort on the banks of Loch Lomond, rich in history.
- Benefits: Enjoy perks like free leisure club membership, discounts, and fully funded training opportunities.
- Why this job: Join a passionate team in a breathtaking location, making memorable experiences for guests.
- Qualifications: HNC/HND/SVQ level 3 in Beauty or Complementary Therapies required; customer service experience preferred.
- Other info: Work in a beautiful environment with access to various outdoor activities and adventures.
The predicted salary is between 24000 - 36000 £ per year.
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SPA THERAPIST
Magnificent and uniquely inspirational. Cameron House, a five-star resort nestled on the world-famous bonnie banks of Loch Lomond and following a multi-million-pound restoration. Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history. With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.
SPA THERAPIST
Magnificent and uniquely inspirational. Cameron House, a five-star resort nestled on the world-famous bonnie banks of Loch Lomond and following a multi-million-pound restoration. Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history. With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.
The iconic Lochside setting is impressive in its grandeur, celebrated and treasured. Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.
Add all the above together, and we have something very special, all that’s missing could be you.
THE ROLE – SPA THERAPIST
Cameron Spa is award winning. Our state-of-the-art hydro and thermal facilities include the iconic roof-top infinity pool. There’s a VIP couple’s room with mineral bath, steam room and private balcony, and Rasul mud chamber, steam room and relaxation suite.
Our team of highly qualified therapists deliver a treatment menu for all occasions be it a full-day indulgence or mini treatment, guests are sure to leave relaxed and rejuvenated.
As part of this large professional team, you will report to the Treatments Manager and your scope will be to provide luxury treatments from our menu including massage, facials, foot treatments and reflexology as well as manicures and pedicures. You will ensure an exceptional first impression and overall unrivalled experience for all our Spa members and guests.
Key Things You Will Be Responsible For
- Stocking of treatment rooms
- Clear down and set up of treatment and spa areas
- Pre-treatment consultations
- Providing high standard of tailored luxury spa treatment to your guest
- Selling treatments, spa experiences and retail items
- Treatment room hygiene, cleanliness and presentation
- Maintaining guest confidentiality and handling feedback
- Reporting of maintenance faults
- Storage and security of stock and retail products
- Following opening and closing procedures of treatment areas
- Attend daily/weekly/monthly meetings as required.
- General assistance to spa assistants and the reception team
Who We Are Looking For
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.
- People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
To Be Eligible To Apply You Will Also Need
- Minimum HNC/HND/SVQ level 3 qualification in Beauty or Complementary Therapies or equivalent qualifications essential. C.I.D.E.S.C.O./CIBTAC qualified a bonus.
- Experience of working in customer service, hospitality or the spa industry
- Previous experience of working with ESPA product range an advantage
- Ability to quickly build excellent working relationships and a flexible approach to work
- Excellent communication and interpersonal skills
- Good IT skills and ability to use handheld technology
WHAT’S IN IT FOR YOU?
At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
Benefits
We offer a generous range of employee benefits and, given what we do and where we are, you’ll have plenty of opportunity to make the most of our own five-star facilities. Here’s what to expect:
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts.
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities, cinema and retail products
- 50% off Food and Beverage
- Supplier and local business discounts
- Free parking
And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Health Care Provider
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Industries
Hospitality
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Spa Therapist employer: Cameron House, Loch Lomond, Scotland
Contact Detail:
Cameron House, Loch Lomond, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the specific treatments and services offered at Cameron Spa. Understanding their unique offerings, such as the rooftop infinity pool and various luxury treatments, will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Network with current or former employees of Cameron House if possible. They can provide valuable insights into the company culture and what qualities they value in a Spa Therapist, which can help you tailor your approach during interviews.
✨Tip Number 3
Showcase your passion for customer service and hospitality during any interactions with the hiring team. Highlighting your commitment to going above and beyond for guests will resonate well with their expectations for a Spa Therapist.
✨Tip Number 4
Prepare to discuss your experience with ESPA products, as this could give you an edge over other candidates. If you have worked with similar high-end brands, be ready to share how that experience has shaped your skills and approach to spa treatments.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the spa or hospitality industry. Emphasise any qualifications you have, such as HNC/HND/SVQ level 3 in Beauty or Complementary Therapies, and mention any specific treatments you are skilled in.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing exceptional customer service. Mention why you want to work at Cameron House specifically, and how your personality aligns with their values of friendliness and ambition.
Showcase Your Skills: In your application, highlight your communication and interpersonal skills. Provide examples of how you've built relationships with clients in previous roles, and how you’ve gone above and beyond to enhance their experience.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the spa industry.
How to prepare for a job interview at Cameron House, Loch Lomond, Scotland
✨Show Your Passion for Wellness
Make sure to express your genuine interest in wellness and spa treatments during the interview. Share any personal experiences or stories that highlight your passion for helping others relax and rejuvenate.
✨Demonstrate Your Skills
Be prepared to discuss your qualifications and any relevant experience you have in beauty or complementary therapies. If possible, bring along a portfolio showcasing your work or any certifications you hold, especially if they relate to ESPA products.
✨Emphasise Teamwork
Cameron House values a supportive team environment, so be ready to talk about how you collaborate with colleagues. Share examples of how you've worked effectively in a team to enhance guest experiences or resolve issues.
✨Prepare for Customer Service Scenarios
Since the role involves direct interaction with guests, think of examples where you've gone above and beyond in customer service. Be ready to discuss how you handle feedback and maintain guest confidentiality, as these are crucial aspects of the job.