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- Tasks: Keep our stunning hotel suites and bedrooms sparkling clean for guests.
- Company: Join the iconic 5-star Cameron House resort on Loch Lomond.
- Benefits: Enjoy free meals, discounts, and fully funded training opportunities.
- Other info: Work in a beautiful location with plenty of leisure activities nearby.
- Why this job: Be part of a friendly team that creates memorable experiences for guests.
- Qualifications: Customer service and housekeeping experience preferred, with great attention to detail.
The predicted salary is between 20000 - 25000 £ per year.
Situated on the shores of Loch Lomond, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste. Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites. The iconic lochside setting spans 400 acres and provides a backdrop for a variety of water and land activities.
The scope of the role of Housekeeping Room Attendant is to clean and present hotel suites and bedrooms to exceptional 5 star standards in readiness for new arrivals, and to maintain cleanliness and amenities for in house guests throughout their stay.
Responsibilities
- Make beds, change sheets, remove used linen and replenish toiletries
- Clean toilet areas
- Dust and polish fixtures, mirrors, tables, desks, headboards, window sills
- Replenish refreshment tray
- Vacuum carpets and mop floors
- Removal of rubbish and recycling
- Stock up trolley and prepare for next day
- Privacy and security of guest rooms
- Provide information and direction, and answer guest queries
- Report in-room damage and maintenance issues
- Securely handle lost property
- Tidy and clean staircases and corridors
- Seasonal deep cleaning and general assistance across all areas of housekeeping when required
Who We Are Looking For
- People who want to achieve great things – the ambition, drive and determination to meet challenges head on
- People who are naturally friendly – who genuinely care about our guests and the service they receive
- People who will always go beyond what our guests expect to make their stay special and memorable
- People who show care for their team and support colleagues to be the best they can be
- People who respect and protect the magical place we work in and look after the environment
To Be Eligible To Apply
- Customer service and housekeeping experience an advantage
- Great interpersonal skills
- Thoroughness with keen attention to detail
- Good communication skills
- Available to work midweek as well as weekends
What’s In It For You?
- Free meals when on duty in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership with family discounts
- Employee care service with wellbeing support and confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, and more
- Lifeworks App discounts on everyday purchases
- Supplier and local business discounts
- Free parking
- Fully funded training and development opportunities up to degree level
We are only 40 minutes drive from Glasgow, with Loch Lomond and Trossachs National Park nearby for leisure in your free time.
Room Attendant employer: Cameron House, Loch Lomond, Scotland
Contact Detail:
Cameron House, Loch Lomond, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cameron House. Familiarise yourself with their values and what makes them special. This will help you connect with the team and show that you're genuinely interested in being part of their 5-star experience.
✨Tip Number 2
Practice your communication skills! As a Room Attendant, you'll be interacting with guests and colleagues regularly. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any questions or requests that come your way.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've gone above and beyond in previous roles. Whether it's making a room sparkle or ensuring guest satisfaction, let them know you're all about those 5-star standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Cameron House team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our team at Cameron House.
Tailor Your Application: Make sure to tailor your application to the Room Attendant role. Highlight any relevant experience in housekeeping or customer service, and mention how your skills align with our 5-star standards. We love seeing candidates who understand what we’re all about!
Be Detail-Oriented: Attention to detail is key for this role, so make sure your application reflects that! Double-check for any typos or errors, and ensure your formatting is neat and professional. This shows us you care about the little things, just like we do.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll get to see all the amazing opportunities we have at Cameron House. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Cameron House, Loch Lomond, Scotland
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like making beds, cleaning toilet areas, and maintaining high standards of cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Cameron House values friendly and caring individuals. Be prepared to share examples from your past experiences where you went above and beyond for guests. Highlighting your interpersonal skills will demonstrate that you can create memorable experiences for guests.
✨Attention to Detail is Key
As a Room Attendant, attention to detail is crucial. During the interview, mention specific instances where your thoroughness made a difference. Whether it’s ensuring every corner is dusted or replenishing toiletries, showing that you take pride in your work will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they maintain their 5-star standards. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.