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- Tasks: Clean and present hotel suites to 5-star standards for guests.
- Company: Cameron House is a stunning 5-star resort on Loch Lomond's shores.
- Benefits: Enjoy free meals, discounts, and a pension scheme while working in a beautiful location.
- Why this job: Join a friendly team dedicated to exceptional guest experiences in a breathtaking setting.
- Qualifications: Customer service experience and great communication skills are preferred.
- Other info: Flexible hours with opportunities for training and development.
The predicted salary is between 20000 - 30000 £ per year.
Join to apply for the Room Attendant role at Cameron House, Loch Lomond, Scotland
About Us
Situated on the shores of Loch Lomond, Scotland\’s breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th‑century baronial estate is rich in character and history. Cameron House offers an award‑winning spa with a rooftop infinity pool, an 18‑hole championship golf course, an extensive selection of resort activities, and five restaurants and bars to cater to every taste.
Our 208 bedrooms blend traditional and contemporary styles, and guests can also enjoy one of our 115 self‑catering lodges or luxurious Mansion House suites. The iconic lochside setting spans 400 acres of picturesque Scottish countryside, offering water and land activities such as speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off‑road driving, falconry, and more.
The Role
The scope of the role of Housekeeping Room Attendant is to clean and present hotel suites and bedrooms to exceptional 5‑star standards in readiness for new arrivals, and to maintain cleanliness and amenities for in‑house guests throughout their stay.
Key Responsibilities
- Make beds, change sheets, remove used linen and replenish toiletries
- Clean toilet
- Dust and polish fixtures, mirrors, tables, desks, headboards, window sills
- Replenish refreshment tray
- Vacuum carpet and mop floor
- Remove rubbish and recycling
- Stock up trolley and prepare for next day
- Maintain privacy and security of guest rooms
- Provide information and direction, and answer guest queries
- Report room damage and maintenance issues
- Securely handle lost property
- Tidy and clean staircases and corridors
- Seasonal deep cleaning and general assistance across all areas of housekeeping when required
Who We Are Looking For
- People who want to achieve great things – your ambition, drive and determination to meet challenges head on
- People who are naturally friendly – genuinely caring about our guests and the service they receive
- People who will always go beyond what our guests expect to make their stay special and memorable
- People who show the same level of care for their team as for guests – supporting colleagues to perform their best
- People who will respect and protect the magical place we work in – looking after our environment and never taking it for granted
Eligibility
- Customer service and housekeeping experience an advantage
- Great interpersonal skills
- Thoroughness, with keen attention to detail
- Good communication skills
- Applicants must be available to work midweek as well as weekends
Benefits
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards with recognition via high‑street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club membership, with discounts for friends and family
- Employee care service offering lifestyle and wellbeing support and counselling via a confidential helpline
- On‑site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities, cinema tickets, and retail products
- Lifeworks App – discounts on everyday purchases with popular brands
- Supplier and local business discounts, e.g., Sealy Mattresses and selected Lomond Shores retailers
- Free parking
- Fully funded, work‑based training and development – apprenticeships, structured work experience, supported scholarships, graduate programmes, specialist craft training, and formal qualifications up to HND and degree level
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing – Hospitality
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Room Attendant employer: Cameron House, Loch Lomond, Scotland
Contact Detail:
Cameron House, Loch Lomond, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the unique features of Cameron House, such as its stunning location and luxurious amenities. This knowledge will help you connect with the interviewers and demonstrate your genuine interest in the role and the resort.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since the role requires a friendly and caring attitude towards guests, share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Tip Number 3
Prepare to discuss how you handle teamwork and support your colleagues. The job emphasises the importance of working well with others, so think of instances where you contributed positively to a team environment.
✨Tip Number 4
Be ready to talk about your attention to detail. As a Room Attendant, maintaining high cleanliness standards is crucial, so prepare to explain how you ensure thoroughness in your work and any relevant experiences that showcase this skill.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and customer service. Emphasise any previous roles where attention to detail and cleanliness were key responsibilities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Room Attendant role at Cameron House. Mention specific qualities they are looking for, such as being friendly and caring about guest experiences.
Showcase Your Skills: Highlight your interpersonal skills and thoroughness in your application. Provide examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Cameron House, Loch Lomond, Scotland
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight your ability to notice the little things that make a big difference in guest satisfaction, such as ensuring rooms are spotless and well-stocked.
✨Demonstrate Your Customer Service Skills
Cameron House values friendly and caring individuals. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, showcasing your commitment to providing exceptional service.
✨Express Your Team Spirit
The role requires collaboration with colleagues. Talk about your experiences working in teams, how you support your teammates, and how you contribute to a positive work environment.
✨Research the Resort
Familiarise yourself with Cameron House and its offerings. Mention specific features or activities during your interview to show your genuine interest in the resort and how you can contribute to its success.
