At a Glance
- Tasks: Welcome guests, assist with golf operations, and ensure a memorable experience.
- Company: Cameron House, a stunning 5-star resort on Loch Lomond.
- Benefits: Free meals, discounts, pension scheme, and career development opportunities.
- Other info: Enjoy a vibrant work environment with plenty of perks and support for your growth.
- Why this job: Join a passionate team in the beautiful Scottish Highlands and grow your career in golf.
- Qualifications: Customer service experience and a basic understanding of golf preferred.
Join to apply for the Golf Retail Assistant role at Cameron House, Loch Lomond, Scotland
About Us
Situated on the shores of Loch Lomond, Scotland\'s breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.
The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.
The Role
Opened in June 2007, the 18-hole Carrick golf course has already played host to some prestigious professional events, including the Ladies Scottish Open, the PGA Cup and more recently the Europro Tour. Since opening, the course has welcomed over 300,000 players onto its pristine fairways overlooking Loch Lomond, and has won many awards securing its reputation as one of Scotland’s leading golf courses.
Under the guidance of the Golf Operations Manager, the role will consist of working in our golf operations team within our golf shop, attending to members & guests needs as well as assisting the golf manager with golf outings and on-course duties. This is an exciting opportunity for someone looking to work in the golf industry at a 5-star resort.
Key Things You Will Be Responsible For
- Providing a warm welcome and proactive interactions with guests and members
- Set up and ball collection from the driving range
- 1st tee delivery
- Hiring out buggies and rental equipment
- Cleaning and presentation of the golf shop, locker rooms, equipment and all golf operational areas
- Relaying messages via radio communication
- Opening and closing procedures and sign off
- Setup and support of corporate golf events and society days
- General assistance and support to the golf operational and sales and membership teams
Who We Are Looking For
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.
- People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
To Be Eligible To Apply You Will Also Need
- Experience within a similar role or any customer service experience an advantage
- General understanding of the game of golf
- Good communication and interpersonal skills
- Basic IT skills with ability to use hand-held technology
- UK Driving Licence preferable
WHAT’S IN IT FOR YOU?
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
- Lifeworks App – lots of discounts on everyday purchases, with brands that you love
- Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
- Free parking
- At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
Golf Retail Assistant in Alexandria employer: Cameron House, Loch Lomond, Scotland
Cameron House is an exceptional employer, offering a vibrant work culture set against the stunning backdrop of Loch Lomond. Employees enjoy a range of benefits including free meals, enhanced holidays, and extensive training opportunities, all while being part of a team that values ambition, friendliness, and environmental stewardship. With a commitment to employee growth and well-being, Cameron House provides a rewarding environment for those passionate about the golf industry and customer service.
Contact Details:
Cameron House, Loch Lomond, Scotland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Golf Retail Assistant in Alexandria
✨Tip Number 1
Get to know the golf scene! Familiarise yourself with local courses and events, especially those at Cameron House. This will help you connect with guests and show your passion for the sport.
✨Tip Number 2
Practice your people skills! Being friendly and approachable is key in customer service. Try role-playing scenarios with friends to boost your confidence in welcoming guests.
✨Tip Number 3
Network like a pro! Attend local golf events or join online forums to meet industry professionals. You never know who might have a lead on job openings or insider tips.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Cameron House team.
We think you need these skills to ace Golf Retail Assistant in Alexandria
Some tips for your application 🫡
Show Your Passion for Golf:When writing your application, let us know why you love golf! Share any experiences you've had with the sport, whether it's playing, watching, or working in a related role. This will help us see your enthusiasm and fit for the Golf Retail Assistant position.
Be Personable and Friendly:Since we're all about providing a warm welcome to our guests, make sure your application reflects your friendly personality. Use a conversational tone and highlight any customer service experience you have. We want to see that you genuinely care about making people's experiences memorable!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role at Cameron House. Mention how your skills and experiences align with the responsibilities listed in the job description. This shows us that you're serious about joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Cameron House before you apply!
How to prepare for a job interview at Cameron House, Loch Lomond, Scotland
✨Know Your Golf
Brush up on your golf knowledge before the interview. Understand the basics of the game, the equipment used, and the services offered at Cameron House. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Friendly Side
Cameron House values friendly and proactive interactions. During the interview, demonstrate your customer service skills by sharing examples of how you've gone above and beyond for guests or customers in the past. A warm smile and positive attitude can go a long way!
✨Prepare for Teamwork Questions
Since teamwork is crucial in this role, be ready to discuss your experiences working in a team. Think of specific situations where you supported colleagues or contributed to a group effort. Highlighting your collaborative spirit will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the golf operations team, upcoming events, or how they maintain the beautiful environment around Loch Lomond. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
