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- Tasks: Create memorable experiences through exceptional food and beverage service.
- Company: Cameron House, a stunning 5-star resort on Loch Lomond.
- Benefits: Free meals, discounts, pension scheme, and extensive training opportunities.
- Other info: Explore the beautiful Loch Lomond area during your free time.
- Why this job: Join a passionate team and make every guest's stay unforgettable.
- Qualifications: Great customer service skills and a friendly attitude.
The predicted salary is between 20000 - 25000 £ per year.
About Us: Situated on the shores of Loch Lomond, Scotland’s breathtaking jewel, Cameron House is a magnificent 5‑star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th‑century baronial estate is rich in character and history. Cameron House offers an award‑winning Spa with a rooftop infinity pool, an 18‑hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
The Role: The scope of the role of Food and Beverage Assistant within Cameron House is to create a warm welcome and special memories through the fun and relaxed luxury service of food and beverage.
Key Responsibilities:
- Confident menu and service knowledge
- Preparing for service – Mise en place
- Cleanliness and presentation of the bar section
- Setting and presentation of tables
- Providing recommendations and taking orders
- Liaison with the kitchen team and clear communication of special dietary requirements
- Service and replenishment of premium drinks, cocktails, wines, champagnes, teas and coffees
- Checking satisfaction and handling additional requests and feedback
- Capturing guest preferences and special requests for future reference
- Billing, presentation and payments
- Clearing tables and resetting for next service
- Requisitions and secure handling of stock
Who We Are Looking For:
- Great customer service skills
- Great interpersonal skills with an ability to confidently interact at all levels
- Basic IT skills and ability to use hand‑held technology
- Knowledge and certification of Food Hygiene requirements an advantage
To Be Eligible To Apply You Will Also Need:
- People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – it’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
Benefits:
- Free meals when on duty, in our team cafés
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high‑street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service, offering lifestyle and well‑being support and counselling via a confidential helpline
- On‑site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities, cinema tickets and retail products
- Lifeworks App – lots of discounts on everyday purchases with brands you love
- Supplier and local business discounts, e.g., Sealy Mattresses and selected Lomond Shores retailers
- Fully funded, work‑based training and development – from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.
Food and Beverage Assistant (permanent & seasonal opportunities) employer: Cameron House, Loch Lomond, Scotland
Contact Detail:
Cameron House, Loch Lomond, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant (permanent & seasonal opportunities)
✨Tip Number 1
Get to know the venue! Familiarise yourself with Cameron House and its offerings. When you walk in for an interview, show off your knowledge about the resort, its history, and the services it provides. This will impress the hiring team and show them you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Assistant, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence. The more comfortable you are, the better you'll connect with potential employers.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you arrive for your interview. A polished appearance shows that you take the opportunity seriously and respect the establishment's standards.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits we look for in our Food and Beverage Assistants.
We think you need these skills to ace Food and Beverage Assistant (permanent & seasonal opportunities)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values at Cameron House.
Tailor Your Application: Make sure to tailor your application specifically for the Food and Beverage Assistant role. Highlight any relevant experience you have in customer service or food hygiene, and mention how you can contribute to creating memorable experiences for our guests.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Cameron House.
How to prepare for a job interview at Cameron House, Loch Lomond, Scotland
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at Cameron House. Being able to confidently discuss the dishes and recommend pairings will show your enthusiasm and knowledge, which is key for a Food and Beverage Assistant.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for guests, as this aligns perfectly with the role's focus on creating special memories for customers.
✨Practice Your Communication
Since clear communication with both guests and kitchen staff is crucial, practice articulating your thoughts clearly. You might even want to role-play common scenarios, like taking orders or handling dietary requests, to build your confidence.
✨Demonstrate Team Spirit
Cameron House values teamwork, so be ready to discuss how you support your colleagues. Share experiences where you’ve collaborated effectively, showing that you care about both guest satisfaction and team success.