At a Glance
- Tasks: Lead the Spa operations, driving revenue and delivering exceptional luxury guest experiences.
- Company: Cameron House, a stunning 5-star resort on Loch Lomond's shores.
- Benefits: Competitive salary, career growth opportunities, and a beautiful work environment.
- Other info: Work in a dynamic setting with a focus on innovation and excellence.
- Why this job: Join a prestigious team and shape luxury wellness experiences in a breathtaking location.
- Qualifications: Proven leadership in spa management and strong commercial acumen required.
The predicted salary is between 75000 - 100000 £ per year.
Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites. The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off‑road driving, falconry, and more.
Cameron Spa is award winning. Our state‑of‑the‑art hydro and thermal facilities include the iconic roof‑top infinity pool. There’s a VIP couple’s room with mineral bath, steam room and private balcony, and Rasul mud chamber, steam room and relaxation suite. Our team of highly qualified therapists deliver a treatment menu for all occasions be it a full‑day indulgence or express treatment, guests are sure to leave relaxed and rejuvenated.
THE ROLE
Reporting to the Cameron Club General Manager, the Director of Spa will provide strategic leadership, commercial direction and operational excellence across the Spa operation. This is a high‑impact leadership role with full accountability for delivering exceptional luxury guest experiences alongside strong commercial performance, sustainable revenue growth and profit delivery.
- Full ownership of Spa commercial performance, including revenue growth, profitability, EBITDA delivery, budgeting, forecasting and cost control.
- Driving revenue across treatments, retail, memberships, wellness experiences and ancillary services through innovative commercial strategy and exceptional execution.
- Optimising pricing strategy, treatment mix, therapist productivity, capacity utilisation and yield management to maximise performance.
- Leading the development of compelling spa and wellness experiences that strengthen Cameron House’s position as Scotland’s leading luxury resort.
- Partnering with resort commercial, sales and marketing teams to develop promotional activity, packages, partnerships and demand‑generation initiatives.
- Owning retail performance strategy, driving product sales, merchandising standards and conversion performance.
- Establishing clear KPIs across commercial, operational and guest experience metrics, holding leaders accountable for performance delivery.
- Ensuring consistent delivery of Forbes/5‑star luxury service standards across every guest touchpoint.
- Leading all compliance, health.
Director of Spa employer: Cameron House, Loch Lomond, Scotland
Cameron House is an exceptional employer, offering a unique opportunity to lead the award-winning Spa at a stunning 5-star resort on the shores of Loch Lomond. With a commitment to employee growth and development, we foster a collaborative work culture that values innovation and excellence, ensuring our team members thrive in their roles while enjoying the breathtaking natural beauty and diverse activities available in this iconic location.
Contact Details:
Cameron House, Loch Lomond, Scotland Recruitment Team
