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- Tasks: Deliver luxury sports massage therapies tailored to individual guest needs in a stunning spa environment.
- Company: Cameron House, a five-star resort on the bonnie banks of Loch Lomond.
- Benefits: Free meals, pension scheme, enhanced holidays, and discounts on accommodation and activities.
- Other info: Fully funded training and development opportunities available.
- Why this job: Join a passionate team and make guests feel relaxed and rejuvenated in a beautiful setting.
- Qualifications: Ambition, drive, and a friendly attitude towards guests and colleagues.
The predicted salary is between 24000 - 30000 £ per year.
Magnificent and uniquely inspirational, Cameron House is a five-star resort nestled on the bonnie banks of Loch Lomond, with a multi-million-pound restoration. Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate offers an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, a wide range of activities, and six restaurants and five bars. The Lochside setting combines grandeur with accessibility, set within 400 acres of Scottish countryside.
We are seeking to add a motivated individual to our team.
The Role:
Cameron Spa is award-winning. Our state-of-the-art hydro and thermal facilities include the iconic rooftop infinity pool. There is a VIP couple’s room with a mineral bath, steam room and private balcony, and a Rasul mud chamber, steam room and relaxation suite. Our team of highly qualified therapists deliver a treatment menu for all occasions, from a full-day indulgence to express treatments, ensuring guests leave relaxed and rejuvenated.
As Sports Therapist, your scope will be to deliver luxury sports massage therapies tailored to individual guest needs within a spa environment, ensuring a relaxing and rejuvenating experience while supporting the overall cleanliness, professionalism, and revenue goals of the spa.
Key Things You Will Be Responsible For:
- Provide high-standard sports massage treatments, such as lymphatic drainage massage and deep tissue massage, to spa guests.
- Adapt treatments to client needs and contraindications.
- Identify customer needs and offer tailored solutions to enhance their experience.
- Upsell treatments, spa experiences, and retail products to maximize revenue.
- Build professional relationships with guests and members, fostering trust and loyalty.
- Maintain cleanliness and presentation of treatment rooms and spa areas.
- Ensure client confidentiality and respectful conduct at all times.
- Report maintenance issues and guest feedback to the Spa Manager or supervisor.
- Assist with stock takes of professional and retail products.
- Follow opening and closing procedures for treatment areas, including daily room checks.
- Manage time effectively to complete all assigned tasks.
- Attend meetings and contribute to team development and engagement initiatives.
- Comply with health and safety, fire safety, and other relevant legislation and resort policies.
- Participate in audits, health and safety committees, and support sustainability efforts.
- Assist with fire/crisis team duties and ensure effective shift handovers.
- Complete training modules and follow departmental SOPs.
- Perform any other duties as assigned to support spa operations.
Who We Are Looking For:
- People who want to achieve great things – ambition, drive and determination to meet challenges head on.
- People who are naturally friendly – genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect to make their stay special and memorable.
- People who show care for their team, as our guests – supporting colleagues to be the best they can be.
- People who will respect and protect the magical place we work in – a commitment to looking after our environment.
What’s In It For You:
At Cameron House we offer fully funded, work-based training and development, including apprenticeships, structured work experiences, scholarships, graduate programmes, specialist craft training, and qualifications up to HND and Degree level.
Benefits:
- Free meals when on duty, in our team cafes
- Pension scheme
- Refer-a-friend scheme
- Birthday lunches and long service awards with high street vouchers and overnight stays
- Enhanced holidays, increasing with long service
- Free Leisure Club Membership, with family discounts
- Employee care service with wellbeing support and confidential helpline
- On-site discounts on accommodation, food and beverages, golf membership, spa treatments, and activities
- Supplier and local business discounts
- Free parking
Sports Therapist in Alexandria employer: Cameron House, Loch Lomond, Scotland
Contact Detail:
Cameron House, Loch Lomond, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Therapist in Alexandria
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cameron House. Familiarise yourself with their values and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to sports therapy and customer service. Think about how you can highlight your skills in sports massage and your ability to build relationships with guests. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your personality! Cameron House is looking for friendly and ambitious individuals. During your interview, let your passion for sports therapy shine through. Share stories that demonstrate your commitment to guest satisfaction and teamwork.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sports Therapist in Alexandria
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for sports therapy shine through! We want to see how much you care about helping guests feel their best and how you can bring that energy to our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in sports massage or similar treatments. We love seeing how your skills match what we're looking for, so don’t be shy about sharing specific examples!
Be Personable: Remember, we’re all about building relationships with our guests. Use your application to showcase your friendly personality and how you connect with people. A warm tone can go a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team at Cameron House!
How to prepare for a job interview at Cameron House, Loch Lomond, Scotland
✨Know Your Treatments
Make sure you’re well-versed in the various sports massage techniques, like lymphatic drainage and deep tissue massage. Be ready to discuss how you would tailor these treatments to meet individual guest needs, as this shows your understanding of the role and commitment to providing a personalised experience.
✨Showcase Your People Skills
Cameron House values friendly and caring individuals. Prepare examples of how you've built professional relationships with clients in the past. Highlight your ability to foster trust and loyalty, as this is key to enhancing the guest experience.
✨Demonstrate Your Passion for Wellness
Express your enthusiasm for health and wellness during the interview. Share any relevant experiences or training that showcase your dedication to helping others feel relaxed and rejuvenated. This will resonate well with the spa's mission.
✨Be Ready to Discuss Upselling
Since upselling treatments and products is part of the role, think of strategies you could use to enhance guest experiences while maximising revenue. Prepare to discuss how you would approach this without being pushy, ensuring guests feel valued and cared for.