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- Tasks: Lead multiple restaurant outlets, ensuring exceptional service and guest experiences.
- Company: Cameron House, a stunning 5-star resort on Loch Lomond.
- Benefits: Free meals, pension scheme, discounts, and funded training opportunities.
- Why this job: Join a passionate team in a beautiful setting and make memorable guest experiences.
- Qualifications: Experience in hotel operations and strong leadership skills required.
- Other info: Enjoy a vibrant work environment with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Situated on the shores of Loch Lomond, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
The Role
Food and Beverage at Cameron House includes La Vista, Clubhouse, Cameron Grill, Lobby Bar, Great Scots Bar, The Tavern, Room Service and Meeting and Event facilities. Reporting to the Director of Food and Beverage, the scope of the role of the Restaurant Manager is to co-ordinate, support and assist the Food and Beverage leadership teams in the delivery of exceptional food and beverage service.
Key Things You Will Be Doing
- Hosting your day-to-day operation, present and accessible to guests and your team
- Food and Beverage Duty Management coordinating the day to day operational needs of the various outlets
- Senior coverage of operational shifts in the event of annual leave, absence or turnover
- Liaison with Guest Experience teams to support VIP F&B arrangements
- Liaison with Training and Development Manager and F&B and Departmental Trainer
- Daily auditing of F&B Standards including the presentation and cleanliness of all areas
- Manage and supervise consistent delivery of exceptional guest service standards
- Ensuring first class knowledge of all resort facilities, enhancing the guests experience through recommendations and direction around facilities and activities
- Supporting effective communication through daily shift briefings, handovers, monthly meetings and the use of our systems
- Handling, resolve and operational follow up of feedback
- Attendance at Weekly operational/business sheet meetings and pre event meetings
- Arranging resources in line with operational demand and budgets
- Supporting with rotas and work plans, ensuring F&B teams are correctly assigned
- Recruitment, induction, and ongoing training and progression of F&B teams
- Providing feedback and managing performance through probationary reviews, 1:1s and appraisals
- Meeting all legal requirements to keep guests and employees safe, and the business compliant with statutory obligations
Who We Are Looking For
- People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
To Be Eligible To Apply You Will Also Need
- Experience of working in Operations in a 4/5* hotel environment
- Current/recent management experience within multi-outlet environment/a large restaurant environment (100+ covers) at 2 rosette level or equivalent
- Strong culinary knowledge, and experience of delivering fine dining/ formal gueridon service
- Experience managing larger teams/ junior managers
- Must have excellent interpersonal skills and a passion for people and service
- WSET Level 2, Personal Licence Holder, Food Hygiene and Trainer qualifications desirable
- Strong IT and organisational skills
- Excellent communication and interpersonal skills
- Due to the patterns of work, and layout and location of the resort a UK Driving Licence is essential
What’s In It For You?
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
- Lifeworks App – discounts on everyday purchases
- Supplier and local business discounts
- Free parking
- Fully funded work-based training and development opportunities up to HND and Degree level
We are only 40 minutes drive from the centre of Glasgow, with easy access to Loch Lomond and Trossachs National Park for your free time.
Restaurant Manager (Multiple Outlets) in Alexandria employer: Cameron House, Loch Lomond, Scotland
Contact Detail:
Cameron House, Loch Lomond, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager (Multiple Outlets) in Alexandria
✨Tip Number 1
Get to know the company inside out! Research Cameron House, its values, and what makes it unique. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios specific to restaurant management. Think about how you’d handle guest complaints or manage a busy shift – they’ll want to see your problem-solving skills in action.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for Cameron House.
We think you need these skills to ace Restaurant Manager (Multiple Outlets) in Alexandria
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about providing exceptional service and creating memorable experiences for guests.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in multi-outlet environments. We love seeing how your past roles have prepared you for the challenges at Cameron House!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to highlight your key achievements and skills without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Cameron House.
How to prepare for a job interview at Cameron House, Loch Lomond, Scotland
✨Know the Venue Inside Out
Before your interview, take some time to research Cameron House and its various outlets. Familiarise yourself with their dining concepts, menus, and any recent awards or recognitions. This will show your genuine interest in the role and help you discuss how you can contribute to their exceptional service.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure environments. Highlight your experience in training and developing staff, as well as how you've handled operational challenges.
✨Demonstrate Your Passion for Guest Experience
Cameron House values exceptional guest service. Be ready to share specific instances where you've gone above and beyond to enhance a guest's experience. Discuss how you would implement similar strategies to ensure every guest leaves with a memorable experience.
✨Prepare Questions That Matter
Interviews are a two-way street. Prepare thoughtful questions about the restaurant's culture, team dynamics, and future goals. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Ask about their approach to sustainability and how they support their staff’s development.
