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- Tasks: Supervise front office operations overnight, ensuring guest comfort and safety.
- Company: Cameron House, a stunning 5-star resort on Loch Lomond.
- Benefits: Free meals, pension scheme, discounts, and extensive training opportunities.
- Why this job: Join a dynamic team in a breathtaking location and create memorable guest experiences.
- Qualifications: Experience in a 4/5-star hotel, excellent communication skills, and attention to detail.
- Other info: Enjoy outdoor adventures in your free time, just 40 minutes from Glasgow.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Join to apply for the Night Supervisor role at Cameron House, Loch Lomond, Scotland.
About Us
Cameron House is a magnificent 5‑star resort situated on the shores of Loch Lomond, where the Scottish Highlands meet the Lowlands. The 17th‑century baronial estate offers an award‑winning spa with a rooftop infinity pool, an 18‑hole championship golf course, a range of resort activities, and five restaurants and bars to suit every taste. Our 208 bedrooms blend traditional and contemporary styles, and guests can also stay in one of our 115 self‑catering lodges or the luxurious Mansion House suites. The iconic lochside setting spans 400 acres of picturesque countryside and offers a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off‑road driving, falconry, and more.
The Role
Reporting to the Night Manager, you will supervise the front office operations overnight, ensuring the comfort, service, and safety of guests and property.
Key Responsibilities
- Warm, friendly, and informative welcomes
- Handle enquiries in person, by telephone, and by email
- Provide information on resort facilities and promote guest experiences
- Check‑in and check‑out guests, giving an overview of room facilities and features
- Supervise guest and team transportation on and off the resort, handle luggage and valet parking
- Assist with room‑service orders and deliveries
- Register visitors and contractors
- Use all front office IT systems (OPERA Cloud)
- Basic administration: printing and distribution of reports and night audit
- Fire team responsibilities in the event of an evacuation
- Maintain cleanliness and presentation of lobby area and guest corridors
- Perform security patrols, floor walks, and fire‑exit checks, using the Cogard system
- Cover Duty Manager shifts in the absence of the Night Manager
Who We Are Looking For
- Ambitious and determined to meet challenges head‑on
- Friendly, caring, and genuinely committed to guests and the service they receive
- Will always go beyond what guests expect to make their stay special and memorable
- Shows care for team members as well as guests, supporting colleagues to perform their best
- Respects and protects the environment and the magical place we work in
Eligibility Requirements
- Front‑office experience in a 4/5* hotel environment
- Excellent interpersonal and communication skills; ability to build strong working relationships
- Thoroughness with keen attention to detail
- Flexible approach to work
- Good IT skills and ability to use handheld technology
- UK driving licence (required)
What’s in It for You
- Free meals when on duty, in team cafés
- Pension scheme and Wagestream financial services
- Long‑service awards and recognition (shopping vouchers, overnight stays)
- Enhanced holidays on long service
- Free leisure‑club membership with discounts for friends and family
- Employee care service offering lifestyle and wellbeing support and counselling via a confidential helpline
- On‑site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities, cinema tickets, and retail products
- Lifeworks App with extensive everyday purchase discounts
- Supplier and local business discounts (e.g., Sealy mattresses, selected Lomond Shores retailers)
- Free parking
- Fully funded, work‑based training and development opportunities (apprenticeships, structured work experience, scholarships, graduate programmes, specialist craft training, formal qualifications up to HND and degree level)
We are only 40 minutes drive from the centre of Glasgow, and nearby Loch Lomond and Trossachs National Park offers plenty of outdoor adventure in your free time.
Night Supervisor in Alexandria employer: Cameron House, Loch Lomond, Scotland
Contact Detail:
Cameron House, Loch Lomond, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor in Alexandria
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Cameron House. A personal recommendation can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by researching the resort and its offerings. Knowing about the 5-star experience and activities will show your genuine interest and help you connect with the interviewers.
✨Tip Number 3
Practice common interview questions, especially those related to guest service and team dynamics. We want to see how you handle challenges and ensure guests have a memorable stay!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cameron House team.
We think you need these skills to ace Night Supervisor in Alexandria
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application specifically for the Night Supervisor role. Highlight your relevant experience in front office operations and any specific skills that match what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Cameron House.
How to prepare for a job interview at Cameron House, Loch Lomond, Scotland
✨Know the Resort Inside Out
Before your interview, take some time to research Cameron House and its offerings. Familiarise yourself with the resort's facilities, activities, and unique features. This will not only impress the interviewers but also help you answer questions about how you can enhance guest experiences.
✨Showcase Your Interpersonal Skills
As a Night Supervisor, you'll be interacting with guests and team members regularly. Prepare examples of how you've successfully built relationships in previous roles. Highlight your friendly and caring nature, as well as any specific instances where you went above and beyond for guests.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss how you've managed tasks that require thoroughness, such as handling check-ins or overseeing safety protocols. Mention any relevant experience in a 4/5-star hotel environment to back up your claims.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Think about potential challenges you might face as a Night Supervisor and how you would handle them. For example, consider how you would manage a guest complaint or an emergency situation. Practising these responses will help you feel more confident.
