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- Tasks: Lead and elevate service in a stunning 5-star resort environment.
- Company: Cameron House, a breathtaking resort on the shores of Loch Lomond.
- Benefits: Generous employee perks, training opportunities, and discounts on activities.
- Why this job: Join a passionate team and create memorable experiences for guests.
- Qualifications: Experience in food and beverage supervision and a friendly attitude.
- Other info: Explore the beautiful Scottish countryside during your free time.
The predicted salary is between 24000 - 30000 £ per year.
Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites. The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.
THE ROLE: As F&B Supervisor your scope will be to support your Manager by leading your shift and overseeing in the day-to-day performance of the team. We have a variety of restaurants and bars on resort with very informal family dining right through to formal fine dining so there is a space to suit every individual and service style.
Key things you will be responsible for:
- Proficiency in the tasks of Food and Beverage Assistant, including mise en place, cleanliness, setting tables, taking orders, service of food and drinks, billing and payments
- Leading daily briefings and handovers
- Organising the daily workload, delegate tasks and co-ordinate breaks
- Monitoring performance via checklists and SOPs
- Providing feedback, and undertake informal counselling to support improved performance
- Supporting the team with any shift challenges
- On job training of new employees
- Handling and resolving guest feedback
- Departmental requisitions
- Billing queries, adjustments and recoveries
- Cash ups and banking
WHO WE ARE LOOKING FOR:
- Experience of supervision and of working in similar quality Food and Beverage environment
- HND/NC/SVQ or equivalent qualification, or equivalent experience in hospitality or tourism related field
- To be thorough, with keen attention to detail
- Ability to quickly build excellent working relationships
- A flexible approach to work to meet operational demand
- Basic IT skills with knowledge of Office software and ability to use technology
- UK Driving Licence preferred due to the shift pattern and spread out nature of the resort
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED: We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.
- People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
WHAT'S IN IT FOR YOU? At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We offer a generous range of employee benefits and, given what we do and where we are, you’ll have plenty of opportunity to make the most of our own five-star facilities. Here’s what to expect:
- Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays, rising with long service
- Free Leisure Club Membership, discounted PT sessions, friends and family discounts
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 30% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities and retail products
- Supplier and local business discounts – from car hire and airport parking to mobile phones, leisure activities and high street retailers
- Discounted Cameron Cinema tickets
- Free parking
And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.
Loch Lomond F&B Supervisor — Lead & Elevate Service in Alexandria employer: Cameron House, Loch Lomond, Scotland
Contact Detail:
Cameron House, Loch Lomond, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loch Lomond F&B Supervisor — Lead & Elevate Service in Alexandria
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound like yourself, not a robot! Think about how your experiences relate to the role of F&B Supervisor and be ready to share those stories.
✨Tip Number 3
Dress to impress, but also be comfortable. You want to look professional while still feeling like yourself. A smart-casual outfit can work wonders, especially in a hospitality setting like Cameron House.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Loch Lomond F&B Supervisor — Lead & Elevate Service in Alexandria
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for providing excellent service and creating memorable guest experiences.
Tailor Your Application: Make sure to customise your application to reflect the specific role of F&B Supervisor at Cameron House. Mention relevant skills and experiences that align with the job description, like your ability to lead a team and handle guest feedback.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us quickly see how you fit into our team and what you can bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Cameron House!
How to prepare for a job interview at Cameron House, Loch Lomond, Scotland
✨Know Your Venue
Before the interview, take some time to research Cameron House and its unique offerings. Familiarise yourself with the different dining options and activities available at the resort. This will not only show your genuine interest in the role but also help you answer questions about how you can contribute to the guest experience.
✨Showcase Your Leadership Skills
As an F&B Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in supervision and how you've successfully managed a team in a fast-paced environment. Use specific examples to illustrate your ability to delegate tasks, provide feedback, and handle challenges effectively.
✨Emphasise Guest-Centric Attitude
Cameron House values employees who genuinely care about guests. During the interview, share stories that highlight your commitment to exceptional service. Discuss how you've gone above and beyond to ensure a memorable experience for guests, as this aligns perfectly with the company's ethos.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle guest feedback. Think of situations where you had to resolve issues or improve performance within your team. Practising these scenarios will help you articulate your thought process and demonstrate your readiness for the role.