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- Tasks: Supervise daily operations, ensuring top-notch service for members and guests.
- Company: Join a vibrant leisure team dedicated to creating memorable experiences.
- Benefits: Enjoy free meals, enhanced holidays, and exclusive leisure club membership.
- Other info: Great opportunities for career growth and recognition for long service.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Lifeguard qualification and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
As a senior member of the Leisure Team, you will support the management team to maintain the highest standards of member and guest service across reception, poolside gym and changing areas. You will support the smooth running of the operation on a daily basis directing and assisting the team, guests and members.
Key Things You Will Be Responsible For:
- Opening and closing of the Leisure Club
- Assisting with membership queries
- Reacting efficiently to H&S and first aid incidents
- Reacting swiftly and effectively to any pool water issues
- Recording faults and escalating these to the Leisure Management team and Maintenance team if required
- Supervising the day to day running of the Leisure club in the absence of Leisure Management
- Maintaining stock levels of merchandise in the Leisure club and reporting to management of stock levels and sales
- Maintaining Leisure reception to a high standard and leading by example to the team on shift
- Maintaining all areas of the leisure club with regular floor walks reporting faults
- Promoting and upselling fitness classes and personal training
- Assisting in pool plant audits
- Poolside supervision adhering to company policies and Leisure club NOP/EAP
Who We Are Looking For:
- People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
To Be Eligible To Apply You Will Also:
- STA or NLPQ Lifeguard Qualification (or Emergency Pool Responder Qualification Level 2)
- 3 Day First Aid At Work Certificate (or willingness to complete First Aid at Work Course)
- Beneficial to have Aqua Aerobics certificate/Gym Level 2 or Level 3 Fitness qualification
- Beneficial to have IOSH managing safely certificate
- Ability to quickly build excellent working relationships
- Excellent communication skills with the ability to present complex matters both verbally and in writing
- Strong IT skills with knowledge of Office software including Word, Excel, PowerPoint
- UK Driving Licence useful due to the spread out nature of the resort
WHAT’S IN IT FOR YOU?
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
Leisure Operations Supervisor in Alexandria employer: Cameron House, Loch Lomond, Scotland
Contact Detail:
Cameron House, Loch Lomond, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operations Supervisor in Alexandria
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Leisure Operations Supervisor role.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly nature shine through. Remember, they’re looking for someone who can connect with guests and colleagues alike, so don’t be afraid to be yourself.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Leisure Operations Supervisor in Alexandria
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Leisure Operations Supervisor role shine through. We want to see that you genuinely care about providing top-notch service to our guests and team.
Tailor Your CV: Make sure your CV is tailored to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to express your thoughts clearly without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cameron House, Loch Lomond, Scotland
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Leisure Operations Supervisor. Familiarise yourself with daily tasks like opening and closing the club, handling membership queries, and supervising poolside activities. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves interacting with guests and team members, be prepared to discuss your experience in customer service. Share examples of how you've gone above and beyond for guests or supported your colleagues. This will demonstrate your friendly nature and commitment to excellent service.
✨Highlight Relevant Qualifications
If you have qualifications like the STA or NLPQ Lifeguard Qualification or First Aid at Work Certificate, make sure to mention them. Even if you’re willing to complete these courses, express your eagerness to learn and grow in the role. This shows that you’re proactive and ready to meet the job requirements.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the Leisure Club's operations or team dynamics. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage in a meaningful conversation!