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- Tasks: Set up IT devices, provide support, and manage networks for clients.
- Company: Trusted IT services provider with over 20 years of experience.
- Benefits: 20 days holiday, pension scheme, and training opportunities.
- Why this job: Join a dynamic team and enhance your IT skills while making a real impact.
- Qualifications: 3+ years in IT support and customer service, Level 3 or 4 IT qualification.
- Other info: Exciting career growth in a supportive environment.
The predicted salary is between 24000 - 28800 ÂŁ per year.
Our client is a trusted provider of professional IT services, specialising in business IT support, server and network infrastructure, Microsoft 365 solutions, IT security, cloud hosting, remote monitoring and management, backup and disaster recovery, web design and more. With over two decades of experience delivering reliable, secure and tailored IT solutions, they work closely with clients to ensure their technology runs smoothly and efficiently, helping businesses reduce downtime and achieve their growth goals.
What’s in it for you?
- 20 days holiday + Bank Holidays
- Nest Pension Scheme
- Opportunity to work with a variety of IT systems and grow your skills in a dynamic environment
- Support or contribution towards industry training courses if desired
Are you the right person for the job?
- 3+ years’ experience in IT support
- 3+ years’ experience in customer service
- Level 3 or 4 IT qualification (or equivalent)
- Strong understanding of Windows PC and Server hardware/software
- Networking knowledge, including DHCP, DNS, VPN (L2TP, OpenVPN, Site2Site)
- Experience with Microsoft 365, Azure, Entra, SharePoint, Veeam Backup, and Unifi
- Knowledge of Active Directory and RMM software
- Excellent customer service, communication, problem-solving, and organisational skills
- Positive, helpful attitude and keen interest in IT support
- Full UK driving license
What will your role look like?
- Set up and configure new IT devices for clients, both on-site and remotely
- Provide support for business servers and network environments
- Manage Active Directory and Microsoft 365 environments
- Monitor systems using RMM software, including backups and cybersecurity systems
- Diagnose and repair IT devices
- Answer incoming support calls with friendly, knowledgeable, and professional advice
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR.
Business IT Support Engineer - MSP in Wisbech employer: Cameron Clarke Associates
Contact Detail:
Cameron Clarke Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business IT Support Engineer - MSP in Wisbech
✨Tip Number 1
Network like a pro! Attend local IT meetups or industry events to connect with potential employers and other professionals. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects or any relevant work you've done. This can really set you apart from the crowd and give employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for those interviews! Research common interview questions for IT support roles and practice your answers. We want you to feel confident and ready to impress when you walk through that door.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals like you to join our team!
We think you need these skills to ace Business IT Support Engineer - MSP in Wisbech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and customer service. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Keep it friendly and professional, just like the vibe we have at StudySmarter.
Show Off Your Technical Skills: We’re keen on your technical know-how, so make sure to mention your experience with Windows, Microsoft 365, and networking. Highlight any specific projects or challenges you've tackled that relate to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cameron Clarke Associates
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows PC and Server hardware/software, as well as networking concepts like DHCP, DNS, and VPNs. Being able to discuss these topics confidently will show that you're not just familiar with the basics but can handle the technical demands of the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you solved problems or went above and beyond for a client—this will demonstrate your positive attitude and helpful nature.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would approach common IT support issues, such as diagnosing a network problem or setting up a new device. This will help you articulate your problem-solving skills and show that you can think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of IT systems you'll be working with, or opportunities for training and development. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
