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- Tasks: Support customer finance queries and assist with credit control activities.
- Company: Join Solopress, one of the UK's fastest-growing printers with a friendly team.
- Benefits: Enjoy salary sacrifice pension, discounts, 24/7 GP services, and fun social events.
- Why this job: Make a real impact by helping customers and ensuring timely payments.
- Qualifications: Customer-facing experience in finance is a plus; strong attention to detail required.
- Other info: Be part of a positive workplace culture with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As one of the UK’s fastest-growing printers, Solopress is always looking for great people to join our very friendly and hardworking team. We are looking for a confident and customer-focused Accounts Administration Assistant to support customer finance queries while assisting with credit control activities. This role combines customer communication, billing support, and proactive credit control to help ensure timely payments and positive customer relationships.
Perks & Benefits:
- Salary Sacrifice Pension
- Access to discounts at hundreds of high-street retailers
- 24/7 GP services
- Cycle to work scheme
- Staff incentives
- Social events
Desirable but not essential:
- Experience in a customer-facing role, ideally within finance, accounts, or credit control
- Confidence and professionalism when discussing payments with customers
- Strong attention to detail and organisational skills
- Good IT skills, including Microsoft Excel and internal systems
- Understanding of basic accounting and credit control principles
What will your role look like?
Customer Finance Support
- Acting as a point of contact for customers with billing, invoice, and payment queries (phone and email)
- Explaining invoices, charges, credits, and payment options clearly and professionally
- Resolving customer account queries efficiently while maintaining a positive customer experience
- Liaising with internal teams to resolve billing disputes or account issues
Credit Control Duties
- Proactively contacting customers regarding outstanding invoices via phone and email
- Chasing overdue payments in line with agreed credit control procedures
- Agreeing on payment plans where appropriate and monitoring adherence
- Allocating and reconciling customer payments accurately
- Escalating high-risk or overdue accounts
- Assisting with credit limit checks and account reviews
Accounts & Administrative Duties
- Raising, amending, and reissuing invoices and credit notes
- Maintaining accurate customer account records and notes
- Supporting reporting on aged debt and credit control activity
- Ensuring all customer communication is recorded clearly and accurately
- Assisting with month-end processes as required
Solopress is an online print company based in Essex, serving UK businesses and print resellers since 1999. We won the title of PrintWeek’s Company of the Year 2024, the most prestigious award in our industry. As well as winning Vision & Values at the Engage Awards in November 2025. We are proud of the positive workplace culture we have built at Solopress, through policies and practices that ensure everyone can contribute to our shared success. Throughout procurement and production, the company champions sustainable working practices, responsibly sourced materials and recyclable products. With super-fast turnaround times, excellent print quality and exceptional customer service, Solopress is the UK’s most trusted printer, with over 35,000 Trustpilot reviews.
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
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Accounts Administration Assistant in Southend-on-Sea employer: Cameron Clarke Associates
Contact Detail:
Cameron Clarke Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Administration Assistant in Southend-on-Sea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Solopress. Understand their values, culture, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and finance. Think about your past experiences and how they relate to the role of Accounts Administration Assistant. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your communication skills! Since this role involves liaising with customers and internal teams, be ready to demonstrate how you handle queries and resolve issues. Use examples from your previous roles to highlight your ability to maintain positive relationships.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Accounts Administration Assistant in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts Administration Assistant role. Highlight any relevant experience in customer service, finance, or credit control. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Solopress. Be confident and professional, just like we expect you to be when dealing with customers.
Show Off Your IT Skills: Since good IT skills are essential for this role, mention your proficiency with Microsoft Excel and any internal systems you've used. We love candidates who can hit the ground running with tech!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Cameron Clarke Associates
✨Know Your Numbers
Brush up on basic accounting principles and credit control practices. Being able to discuss these confidently will show that you understand the role and can handle customer finance queries effectively.
✨Customer Communication is Key
Prepare for questions about how you would handle customer queries, especially regarding billing and payments. Think of examples from your past experiences where you resolved issues while maintaining a positive relationship with customers.
✨Show Off Your IT Skills
Familiarise yourself with Microsoft Excel and any other relevant software. Be ready to discuss how you've used these tools in previous roles, particularly in managing accounts or handling data.
✨Be Organised and Detail-Oriented
Demonstrate your attention to detail by preparing a list of questions to ask during the interview. This shows you're proactive and serious about the role, plus it gives you a chance to clarify any uncertainties about the job.
