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- Tasks: Coordinate maintenance activities and support technicians to ensure top-notch service.
- Company: Join Fitzgerald Plant Services, a leader in rail and plant maintenance.
- Benefits: Enjoy a competitive salary, career growth, and a supportive team culture.
- Why this job: Make a real impact on operational efficiency and customer satisfaction.
- Qualifications: Experience in service coordination and strong organisational skills required.
- Other info: Be part of a dynamic team with excellent career progression opportunities.
The predicted salary is between 24000 - 32000 £ per year.
At Fitzgerald Plant Services, we take pride in being a trusted leader in rail, plant, and HGV maintenance — delivering quality, reliability, and excellence to every client we serve. As part of our continued growth, we’re expanding our Key Accounts Department, which plays a crucial role in ensuring that fleets are maintained to the highest standards of safety, compliance, and performance. We’re now looking for a dedicated and organised Service Co-ordinator to join our team in Cwmbran.
You’ll be instrumental in planning and coordinating maintenance activities, supporting technicians, and ensuring our customers receive the outstanding service they expect from Fitzgerald Plant Services.
You’ll enjoy:
- A competitive salary (dependent on experience)
- A collaborative and supportive team culture
- Opportunities for professional growth and career progression
- The chance to make a direct impact on operational efficiency and customer satisfaction
- Working for an established company with a strong reputation for excellence
Are you the right person for the job?
You’ll be someone who thrives on structure, organisation, and communication. You can balance multiple priorities while keeping both customers and colleagues informed, engaged, and on track. We’re looking for someone with:
- Proven experience in service coordination, fleet management, or engineering support
- Strong organisational and multitasking skills
- Excellent communication and interpersonal abilities
- A structured, fair, and collaborative approach to leadership
- Knowledge of maintenance planning, compliance, and job closure processes
- Proficiency in Syrinx, Excel, and scheduling systems (or the ability to learn quickly)
- A genuine commitment to safety, quality, and continuous improvement
What will your role look like?
As Service Co-ordinator, you’ll be at the heart of the Key Accounts team, ensuring our maintenance operations run smoothly and efficiently. You will:
- Manage and schedule planned and reactive maintenance activities
- Allocate technicians, tools, and parts to maximise efficiency and minimise downtime
- Act as the main point of contact for key customers, providing updates and maintaining strong relationships
- Oversee compliance with health, safety, environmental, and regulatory requirements
- Maintain accurate service and maintenance records in Syrinx
- Monitor and analyse KPIs to identify areas for improvement
- Support and mentor technicians, apprentices, and support staff to maintain high team performance
If you are ready to start your career at Fitzgerald Plant Services, then click APPLY now!
Your data will be handled in line with GDPR.
Service Co-ordinator in Cwmbran employer: Cameron Clarke Associates
Contact Detail:
Cameron Clarke Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co-ordinator in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Fitzgerald Plant Services. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their commitment to safety and quality, and think of examples from your experience that showcase your organisational skills and ability to multitask.
✨Tip Number 3
Show off your tech skills! If you’re familiar with Syrinx or similar scheduling systems, be ready to discuss how you’ve used them in past roles. If not, highlight your ability to learn quickly and adapt to new tools.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Service Co-ordinator in Cwmbran
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Co-ordinator role. Highlight your experience in service coordination and fleet management, and don’t forget to showcase your organisational skills and ability to multitask!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Fitzgerald Plant Services. Mention your commitment to safety and quality, and how you can contribute to our operational efficiency.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your excellent interpersonal abilities. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully managed relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cameron Clarke Associates
✨Know the Company Inside Out
Before your interview, take some time to research Fitzgerald Plant Services. Understand their values, services, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Service Co-ordinator, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or coordinated projects. Be ready to discuss how you prioritise tasks and keep everything on track.
✨Communicate Clearly and Confidently
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, growth opportunities, and how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
