At a Glance
- Tasks: Be the friendly face of our office, handling calls and supporting our team.
- Company: Join a supportive legal team in Manchester with a focus on growth.
- Benefits: Enjoy full training, holiday entitlement, and a pension scheme.
- Other info: Dynamic role with opportunities to develop and grow your career.
- Why this job: Kickstart your career in a professional environment with real impact.
- Qualifications: Confident phone skills and a passion for customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are looking for a friendly, organised and professional Administrator to join our busy and supportive team in Manchester. This is a varied and fast-paced office-based role where you will act as the first point of contact for telephone enquiries and visitors, while also providing essential administrative support to the Office Manager. As this is not a traditional reception desk environment, the role focuses on handling incoming calls professionally, taking accurate messages, and ensuring clients are directed to the appropriate Conveyancer for a callback. This is an excellent opportunity for someone looking to start or develop a career within a professional office or legal environment, with full training provided.
Key Responsibilities
- Make outbound calls to potential clients
- Qualify prospective clients and understand their legal requirements
- Explain the company's conveyancing services to clients, highlighting the benefits of choosing the firm and guiding them through the process
- Build rapport and speak confidently
- Convert enquiries into instructions wherever possible
- Accurately record all conversations and outcomes on a simple spreadsheet
- Follow up warm leads and maintain regular contact until a decision is made
- Work towards agreed lead generation and conversion targets
- Liaise with the conveyancing team to ensure a smooth handover once instructions are received
- Deliver excellent customer service throughout the client journey
Key Skills
- Confident and professional telephone manner
- Sales and customer service experience
- Resilient, self-motivated and target driven
- Excellent communication and listening skills
- Organised with strong attention to detail
What We Offer
- Full training provided
- Supportive and friendly working environment
- Holiday entitlement and pension scheme
Your data will be handled in line with GDPR.
Administrator in Rochdale employer: Cameron Clarke Associates t/a talent-finder
Cameron Clarke Associates is an excellent employer for aspiring engineers, offering a dynamic work environment in Braintree where innovation meets collaboration. With a strong focus on professional development, employees benefit from hands-on experience and mentorship from seasoned professionals, alongside competitive salaries and generous holiday allowances. The supportive culture encourages growth and creativity, making it an ideal place for those looking to build a rewarding career in mechanical design.
Contact Details:
Cameron Clarke Associates t/a talent-finder Recruitment Team
