PC/IT Workshop Engineer in Letchworth

PC/IT Workshop Engineer | Hertfordshire | Full Time | Hours of work are Monday to Thursday, 9:00 am to 5:30 pm, and Friday, 9:00 am to 5:00 pm | Up to £30,000 (depending on experience)

Our client is a nationwide IT support organisation established in 1988, working in partnership with manufacturers, software houses, and system integrators. We offer our clients a structured “break-fix” service along with engineering resources for installations and rollouts.

The role offers exposure to a wide range of PC and PC-based EPOS equipment, including the latest technologies such as back-office systems, networking, LAN/WAN configuration, receipt and laser printers, as well as routers and switches.

Are you the right person for the job?

• Hands-on experience working with PCs, EPOS systems, and IT hardware
• Confident in repairing and staging a wide range of IT and EPOS equipment
• Able to manage workshop operations, including stock control and database maintenance
• Capable of providing phone-based support to field engineers and clients
• Organised, proactive, and eager to contribute to a growing IT support business

What will your role look like?

• Oversee the day-to-day running of the workshop
• Manage Goods In & Out processes
• Carry out repairs on all EPOS and IT equipment
• Maintain and update the stock database
• Stage equipment in preparation for installations
• Provide phone-based support to the engineering team and clients

What can you expect in return?

• Private health scheme
• Smartphone and laptop provided
• Paid overtime, with weekend availability
• Incentive bonuses and ongoing training opportunities
• A dynamic work environment with a focus on growth and development

Your data will be handled in line with GDPR