At a Glance
- Tasks: Welcome clients, manage bookings, and create exceptional experiences in a vibrant salon environment.
- Company: Join a multi-award-winning beauty and aesthetics business in Guiseley.
- Benefits: Earn £12.85 per hour plus weekly bonuses and enjoy a dynamic work atmosphere.
- Other info: Work with a close-knit team and enjoy opportunities for personal growth.
- Why this job: Be the first point of contact and make a real impact on client satisfaction.
- Qualifications: Customer service experience, strong communication skills, and a proactive attitude.
Location: Guiseley, West Yorkshire
Salary: £12.85 per hour + Weekly Bonus Incentives
Hours: Wednesday and a Saturday. Ideally, 9am-9pm on a Wednesday and 9am-5pm on a Saturday.
About the Business
We are a multi-award-winning beauty, clinical and aesthetics business based in Guiseley. Recognised as leaders within the industry, we pride ourselves on delivering exceptional customer service alongside offering the most advanced and up-to-date treatments available. Our specialist team provides a wide range of beauty, clinical and aesthetic treatments, with particular expertise in advanced skin treatments, including solutions for ageing skin, acne and a variety of skin concerns.
Due to continued growth, we are looking for an enthusiastic and organised Receptionist / Salon Coordinator to join our team and play a key role in delivering an outstanding client experience.
The Role
This is a key position within the business, with the reception team being the first point of contact for every client. The successful candidate will have the opportunity to make a real impact by creating exceptional client experiences, supporting the team and contributing towards the overall success and growth of the salon. This is not simply a traditional reception role — we are looking for someone who is proactive, commercially aware and enjoys being part of a busy, energetic environment. You will work as part of a close-knit team of three, supporting each other to achieve salon goals and providing the highest level of service to every client.
Key Responsibilities
- Welcoming clients and providing a warm, professional first impression
- Answering incoming calls and managing client enquiries
- Booking appointments and ensuring diaries are managed efficiently
- Maximising booking opportunities and ensuring appointments are scheduled effectively
- Taking client payments accurately
- Responding to email enquiries and WhatsApp messages
- Contacting clients regarding appointments, enquiries and follow-ups
- Supporting therapists by identifying opportunities to help achieve salon targets
- Promoting treatments, services, packages and current offers
- Ensuring client consultation forms are completed correctly
- Checking patch tests are completed and up to date
- Supporting retail stock checks and maintaining stock awareness
- Creating and updating spreadsheets
- Tracking salon targets and sharing updates with team leaders/directors
- Serving refreshments to clients
- Maintaining a clean, organised and welcoming reception area
- Supporting with light housekeeping duties, including keeping the retail area tidy, maintaining the coffee machine and refreshments area, ensuring cups and client areas are clean and ready
About You
We are looking for someone who is confident, organised and passionate about delivering excellent customer service. The ideal candidate will have:
- Previous reception, front‑of‑house or customer service experience
- Excellent communication skills and a professional telephone manner
- Strong organisation skills and attention to detail
- The ability to multitask and work effectively under pressure
- Confidence using computer systems, spreadsheets and digital communication platforms
- A proactive approach with the ability to identify opportunities
- A positive attitude and willingness to support the wider team
- The flexibility to work Saturdays as required
Receptionist / Salon Coordinator in Guiseley employer: Cameron Clarke Associates t/a talent-finder
Cameron Clarke Associates is an excellent employer for aspiring engineers, offering a dynamic work environment in Braintree where innovation meets collaboration. With a strong focus on professional development, employees benefit from hands-on experience and mentorship from seasoned professionals, alongside competitive salaries and generous holiday allowances. The supportive culture encourages growth and creativity, making it an ideal place for those looking to build a rewarding career in mechanical design.
Contact Details:
Cameron Clarke Associates t/a talent-finder Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Salon Coordinator in Guiseley
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Cameron Clarke Associates t/a talent-finder and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist / Salon Coordinator in Guiseley
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Cameron Clarke Associates t/a talent-finder that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Cameron Clarke Associates t/a talent-finder.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Cameron Clarke Associates t/a talent-finder get a sense of who you are beyond your experience!
How to prepare for a job interview at Cameron Clarke Associates t/a talent-finder
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Cameron Clarke Associates t/a talent-finder and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
