At a Glance
- Tasks: Manage high-value conference and event enquiries, ensuring seamless delivery and client satisfaction.
- Company: Historic hotel in Birmingham, renowned for high-profile events and a vibrant team culture.
- Benefits: Competitive salary, performance incentives, discounts, free meals, and generous holiday allowance.
- Other info: Opportunities for training, development, and career growth in a supportive environment.
- Why this job: Join a dynamic team and make memorable events happen in a landmark venue.
- Qualifications: Experience in hospitality sales or event coordination with strong communication skills.
The predicted salary is between 31000 - 31000 £ per year.
- Senior Conference & Events Sales Co-ordinator
- Birmingham | Full Time | Monday-Friday 09:00-17:30 | £31,000 per annum + incentives
A landmark hotel with a rich heritage dating back to 1879 is seeking a Senior Conference & Events Sales Co-ordinator to join its busy Conference & Events team.
The hotel is a leading city centre venue for high-profile meetings, corporate events, and large-scale functions, including events hosted in its iconic Grand Ballroom.
This role combines sales, event coordination, and team support, with responsibility for managing high‑value enquiries and ensuring seamless delivery from initial contact through to event execution.
Role Overview
You will manage complex conference and event enquiries, convert business opportunities, and coordinate with operational teams to ensure flawless event delivery.
You will also support junior team members and contribute to improving sales performance and service standards.
Key Responsibilities
- Manage high‑value and complex conference & events enquiries across multiple channels
- Prepare proposals, quotations, and event packages tailored to client needs
- Conduct client meetings, site visits, and venue show rounds
- Negotiate pricing and secure confirmed bookings
- Coordinate event details with operational teams via function sheets and briefings
- Ensure accurate diary management and optimal use of event spaces
- Monitor enquiry pipeline, follow‑ups, and conversion activity
- Support revenue growth through upselling and repeat business development
- Assist with competitor analysis and market awareness
- Maintain accurate CRM and booking system records
- Support and coach junior Conference & Events Sales Coordinators
- Contribute to process improvements and performance initiatives
Essential Requirements
- Previous experience in a conference & events, hospitality sales, or hotel events environment
- Proven experience in customer‑facing sales, account handling, or event coordination
- Strong communication skills (written and verbal) with the ability to influence clients
- Experience managing multiple enquiries and deadlines simultaneously
- High level of organisation and attention to detail
- Confident using CRM systems or booking management systems
- Ability to work effectively with both sales and operational teams
- Proven ability to deliver excellent customer service in a fast‑paced environment
Desirable Requirements
- Experience in a 4‑star or 5‑star hotel environment
- Previous experience handling high‑value corporate or conference clients
- Background in event sales conversion or revenue management support
- Experience conducting venue show rounds or client presentations
- Knowledge of hotel event systems (e. g. Delphi, Opera, or similar platforms)
- Previous experience mentoring or supporting junior colleagues
- Understanding of hospitality revenue optimisation techniques
- What's In It For You
- £31,000 per annum plus performance-based incentives
- Discounted stays across hotel group properties
- 50% discount on food and beverages at selected venues
- Free meals during shifts
- Annual complimentary hotel stay and long-service rewards
- Paid birthday day off + retail voucher
- Access to wellbeing and mental health support services
- Training, development, and apprenticeship opportunities
- 28-33 days holiday depending on service length
- Employee referral rewards scheme
- Flexible
- #J-18808-Ljbffr
Contact Details:
Cameron Clarke Associates t/a talent-finder Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Conference & Events Sales Co-Ordinator in Birmingham
✨Get a Taste of the Scene
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We think you need these skills to ace Senior Conference & Events Sales Co-Ordinator in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cameron Clarke Associates t/a talent-finder and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cameron Clarke Associates t/a talent-finder
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
