At a Glance
- Tasks: Provide hands-on IT support in a dynamic manufacturing environment.
- Company: Join Dr. Oetker, a leader in quality food production and innovation.
- Benefits: Enjoy 33 days annual leave, free pizzas, and private medical insurance.
- Other info: Free on-site parking, Wi-Fi, and regular employee forums for your voice.
- Why this job: Shape the future of production systems while enjoying a vibrant workplace culture.
- Qualifications: Team player with a curious mindset and proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Since our beginnings at Dr. Oetker, we have been breaking new ground. With pizza, cake, and desserts, as well as digital platforms and services – quality and an innovative spirit set us apart. At Dr. Oetker, you can actively shape the future – both yours and ours. We want to be part of something bigger. Don't you?
Your Responsibilities
- Provide hands‑on IT support for the Leyland manufacturing environment, ensuring reliable operation of shopfloor systems, end‑user devices, and plant‑connected IT services to minimise downtime and support safe, efficient production.
- Manage and prioritise support requests affecting production, warehouse, and factory‑based users, ensuring incidents are resolved or escalated in line with business impact and operational urgency.
- Handle support requests in the HelpDesk application.
What you bring
- Team worker.
- Curious mindset.
- Drive / Self‑Motivation / Proactive / “Can Do” attitude.
What we offer
- Competitive salary alongside many other benefits.
- 33 days annual leave (inc bank holidays) which increases with service.
- Free Life Assurance at 4 times basic annual salary.
- Enhanced Company Sick Pay.
- Salary sacrifice Pension scheme (3% employee contribution, 6% employer contribution).
- Private medical insurance (BUPA).
- Health care Cash Plan Scheme (BUPA).
- Annual healthy heart MOT’s.
- Enhanced Family Friendly Leave.
- Free pizzas.
- Subsidised on‑site restaurant with hot and cold meals, a salad/deli bar, snack machines and microwaves and storage facilities for those who prefer to bring their own.
- Free tea, coffee and fresh fruit.
- Free on‑site parking.
- Free Wi‑Fi on site.
- Employee Referral Scheme £350.
- Regular Employee Forums ensuring all employees have a voice.
- Incentivised employee suggestion scheme.
- Employee loyalty scheme recognising length of service milestones at 1, 3, 5, 10, 15, 20 years and beyond!
- Cycle to Work Scheme.
- Free eye test vouchers.
Equal Opportunity Statement
Dr. Oetker is an equal opportunities employer. We continuously work to shape and live in a corporate culture where everyone feels welcome. At Dr. Oetker, your personality and qualifications are what count. Not gender, nationality, ethnic or social background, religion, disability, age or sexual orientation, and identity.
Factory IT Support Specialist – Production Systems in Leyland employer: cameo s.p.a.
At Dr. Oetker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Our Leyland location provides employees with generous benefits such as 33 days of annual leave, private medical insurance, and a subsidised on-site restaurant, all while promoting personal and professional growth through regular employee forums and loyalty schemes. Join us to be part of a team where your contributions truly matter and enjoy a workplace that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Factory IT Support Specialist – Production Systems in Leyland
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dr. Oetker's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their innovative spirit.
✨Tip Number 2
Practice your tech skills! As a Factory IT Support Specialist, you'll need to be hands-on with shopfloor systems. Brush up on your troubleshooting techniques and be ready to discuss how you've tackled similar challenges in the past.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. They might share valuable insights that can give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Dr. Oetker family. Don’t forget to highlight your proactive attitude and teamwork skills in your conversations!
We think you need these skills to ace Factory IT Support Specialist – Production Systems in Leyland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Factory IT Support Specialist role. Highlight any relevant IT support experience, especially in manufacturing environments, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your proactive attitude aligns with our innovative spirit at Dr. Oetker. Let us know why you want to be part of our team!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled IT issues in the past. We love a curious mindset and a 'can do' attitude, so share those moments where you went above and beyond to resolve a challenge.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at cameo s.p.a.
✨Know Your Tech
Familiarise yourself with the specific IT systems and software used in manufacturing environments. Brush up on your knowledge of shopfloor systems and end-user devices, as this will show that you're proactive and ready to hit the ground running.
✨Show Your Team Spirit
Emphasise your ability to work well in a team. Prepare examples of how you've collaborated with others in past roles, especially in high-pressure situations. This will resonate well with the company’s focus on teamwork and a 'can do' attitude.
✨Be Ready for Problem-Solving
Expect to discuss how you would handle support requests and prioritise issues affecting production. Think of scenarios where you successfully resolved technical problems and be ready to share those stories during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the types of challenges the IT support team faces or how they measure success in this position. This shows your genuine interest and curiosity about the role.
