At a Glance
- Tasks: Provide hands-on IT support in a dynamic manufacturing environment.
- Company: Join Dr. Oetker, a leader in quality food and innovation.
- Benefits: Enjoy 33 days annual leave, free life assurance, and private medical insurance.
- Other info: Great career growth opportunities and a supportive company culture.
- Why this job: Shape the future of production while enjoying free pizzas and a vibrant workplace.
- Qualifications: Team player with a curious mindset and proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Since our beginnings at Dr. Oetker, we have been breaking new ground. With pizza, cake, and desserts, as well as digital platforms and services – quality and an innovative spirit set us apart. At Dr. Oetker, you can actively shape the future – both yours and ours. We want to be part of something bigger. Don't you?
Your Responsibilities
- Provide hands‑on IT support for the Leyland manufacturing environment, ensuring reliable operation of shopfloor systems, end‑user devices, and plant‑connected IT services to minimise downtime and support safe, efficient production.
- Manage and prioritise support requests affecting production, warehouse, and factory‑based users, ensuring incidents are resolved or escalated in line with business impact and operational urgency.
- Handle support requests in the HelpDesk application.
What you bring
- Team worker.
- Curious mindset.
- Drive / Self‑Motivation / Proactive / “Can Do” attitude.
What we offer
- The Factory IT Support Analyst offers a competitive salary alongside many other benefits.
- 33 days annual leave (inc bank holidays) which increases with service.
- Free Life Assurance at 4 times basic annual salary.
- Enhanced Company Sick Pay.
- Salary sacrifice Pension scheme (3% employee contribution, 6% employer contribution).
- Private medical insurance (BUPA).
- Health care Cash Plan Scheme (BUPA).
- Annual healthy heart MOT’s.
- Enhanced Family Friendly Leave.
- Free pizzas.
- Subsidised on‑site restaurant with hot and cold meals, a salad/deli bar, snack machines and microwaves and storage facilities for those who prefer to bring their own.
- Free tea, coffee and fresh fruit.
- Free on‑site parking.
- Free Wi‑Fi on site.
- Employee Referral Scheme £350 – once you know how great it is to work here, you’ll want to bring your friends and family!
- Regular Employee Forums ensuring all employees have a voice.
- Incentivised employee suggestion scheme.
- Employee loyalty scheme recognising length of service milestones at 1, 3, 5, 10, 15, 20 years and beyond!
- Cycle to Work Scheme.
- Free eye test vouchers.
Equal Opportunity Statement
Dr. Oetker is an equal opportunities employer. We continuously work to shape and live in a corporate culture where everyone feels welcome. At Dr. Oetker, your personality and qualifications are what count. Not gender, nationality, ethnic or social background, religion, disability, age or sexual orientation, and identity.
Factory IT Support Analyst in Leyland employer: cameo s.p.a.
At Dr. Oetker, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives. As a Factory IT Support Analyst in Leyland, you will enjoy a competitive salary, generous benefits including 33 days of annual leave, private medical insurance, and a vibrant workplace culture that values employee input and growth. Join us to be part of a team that not only supports your professional development but also celebrates your contributions with unique perks like free pizzas and an employee loyalty scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Factory IT Support Analyst in Leyland
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dr. Oetker's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their innovative spirit.
✨Tip Number 2
Practice your problem-solving skills! As a Factory IT Support Analyst, you'll need to tackle tech issues on the spot. Try some mock scenarios with friends or family to get comfortable thinking on your feet and demonstrating that 'can do' attitude.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that can give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Dr. Oetker team. Don’t forget to highlight your teamwork and proactive mindset in your conversations!
We think you need these skills to ace Factory IT Support Analyst in Leyland
Some tips for your application 🫡
Show Your IT Skills:Make sure to highlight your hands-on IT support experience in your application. We want to see how you've tackled tech challenges in the past, especially in a manufacturing environment like Leyland.
Be Proactive:We love a 'Can Do' attitude! In your written application, share examples of how you've taken initiative in previous roles. This will show us that you're not just reactive but also proactive in solving problems.
Tailor Your Application:Don’t just send a generic CV and cover letter. Tailor your application to reflect the specific responsibilities and qualities mentioned in the job description. It shows us you’re genuinely interested in the Factory IT Support Analyst role.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at cameo s.p.a.
✨Know Your Tech
Familiarise yourself with the specific IT systems and software used in manufacturing environments. Brush up on your knowledge of shopfloor systems and end-user devices, as this will show that you're proactive and ready to hit the ground running.
✨Show Your Team Spirit
Emphasise your ability to work well in a team. Prepare examples of how you've collaborated with others in past roles, especially in high-pressure situations. This will demonstrate your 'can do' attitude and your fit for the company culture.
✨Prioritisation is Key
Be ready to discuss how you would manage and prioritise support requests. Think of scenarios where you had to resolve issues quickly and efficiently, and be prepared to explain your thought process during those times.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the challenges faced in the manufacturing environment or how the IT team collaborates with other departments. This shows your curiosity and genuine interest in contributing to their success.
