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- Tasks: Maintain and repair industrial cleaning equipment while delivering top-notch service.
- Company: Join Cameo Consultancy, a leader in the cleaning industry with a strong brand reputation.
- Benefits: Enjoy a competitive salary, fully expensed vehicle, 25 days holiday, and more perks!
- Why this job: Be part of a collaborative culture with growth opportunities and a chance to make an impact.
- Qualifications: Experience in service/cleaning industry preferred; full UK driving license required.
- Other info: Potential training in Germany and a supportive team environment await you!
The predicted salary is between 38760 - 40000 £ per year.
We are looking for a Senior Regional Service Engineer to join a dedicated service team, where you will play a pivotal role in upholding the Karcher brand while delivering exceptional service to their customers. For this role you will predominantly maintain and repair equipment. This role offers an exciting opportunity to contribute to the growth and success of Karcher by providing first class professional service and support for industrial cleaning equipment.
Location Requirements: To ensure efficient coverage, candidates must be based within 1 hour of the SM4 postcode (Morden, London), ideally in or near the following areas: London Areas & Surrounding Locations: SW, SE, E, NW, W, N Postcodes.
Key Responsibilities:
- Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery.
- Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs.
- Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery.
- Complete work orders promptly and accurately, maintaining meticulous records.
- Manage stock in accordance with customer requirements, ensuring optimal inventory levels.
- Collaborate with the regional scheduler to optimise efficiency and customer satisfaction.
- Identify and communicate sales leads to the relevant sales personnel, contributing to business growth.
- Develop positive relationships with customers and internal teams.
- Participate in on-the-job coaching and personal development activities.
Experience, Attributes and Skills Required:
- Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines.
- Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
- Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training.
- Excellent communication skills and ability to work effectively in a team environment.
- Strong organisational skills with the capacity to manage multiple tasks efficiently.
- A full UK driving license is essential, with willingness to travel and stay overnight as required.
- Passport for potential training in Germany is preferred.
What's in it for You:
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities. The starting salary offered is £38,760 rising to £40,000 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime. You will receive a fully expensed vehicle, with optional private use, all tools provided. You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
Senior Regional Service Engineer employer: Cameo Consultancy
Contact Detail:
Cameo Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Regional Service Engineer
✨Tip Number 1
Familiarise yourself with Karcher's products and services. Understanding their range of industrial cleaning equipment will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Karcher or Cameo Consultancy. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss your hands-on experience with similar machinery. Be ready to share specific examples of how you've diagnosed and repaired equipment in the past, as this will highlight your suitability for the role.
✨Tip Number 4
Showcase your communication skills by preparing questions for the interview. Asking insightful questions about the team dynamics or customer interactions can reflect your proactive approach and eagerness to contribute.
We think you need these skills to ace Senior Regional Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service engineering, particularly with industrial cleaning equipment. Emphasise your proficiency in electronics, hydraulics, and any experience with municipal machinery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the Karcher brand. Mention specific skills that align with the job description, such as your ability to diagnose and repair equipment, and your strong communication skills.
Highlight Relevant Experience: In your application, clearly outline any previous roles that involved maintenance and repair of similar equipment. If you have experience in the service or cleaning industry, make sure to detail this as it is preferred for the position.
Showcase Your Soft Skills: The role requires excellent communication and organisational skills. Provide examples in your application of how you've effectively worked in teams, managed multiple tasks, and developed positive relationships with customers.
How to prepare for a job interview at Cameo Consultancy
✨Showcase Your Technical Skills
Be prepared to discuss your proficiency in electronics, hydraulics, and mechanical systems. Bring examples of past experiences where you successfully diagnosed and repaired equipment, especially if it relates to industrial cleaning machinery.
✨Demonstrate Communication Abilities
Since the role involves regular communication with the Regional Service Manager and customers, practice articulating your thoughts clearly. Prepare to share instances where effective communication led to successful outcomes in your previous roles.
✨Highlight Team Collaboration
This position requires working closely with various teams. Think of examples that illustrate your ability to collaborate effectively, manage multiple tasks, and contribute positively to team dynamics.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Consider how you would handle specific challenges related to service delivery or customer satisfaction, and be ready to explain your thought process.
