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- Tasks: Visit customer sites, demonstrate equipment, and support contract setups.
- Company: Join Karcher, a global leader in professional cleaning solutions.
- Benefits: Competitive salary, company van, health plan, and staff discounts.
- Why this job: Be hands-on, build relationships, and make a real impact on customer experiences.
- Qualifications: Confident, personable, and able to manage your own schedule.
- Other info: Enjoy flexible hours and structured training in a supportive team.
The predicted salary is between 32888 - 36888 £ per year.
South East & London (Field-Based) | £32,888 + London Weighting (£3,600 where applicable)
Monday-Friday, Flexible Hours
Karcher is a trusted, global brand in professional cleaning solutions and this role sits right at the heart of how customers experience it on the ground. We’re supporting Karcher with the hire of a Field Support Executive to join their established field team, covering the South East and London. This is not a desk based sales role. It’s a hands-on, customer and commercial support position for someone who enjoys being out on sites, building relationships, and making things work properly.
You’ll act as the bridge between customer sites and Karcher’s internal sales and service teams helping contracts land smoothly, training people to use equipment confidently, and spotting opportunities to improve how sites are set up and supported.
This is a long-term opportunity within a small, experienced and well-supported team, where attitude, confidence and people skills matter just as much as background.
What you’ll be doing
- Visiting customer sites, distributors and end users across the South East and London
- Demonstrating Karcher professional equipment and showing teams how to use it properly
- Supporting contract mobilisation and new site setups
- Training site staff when new machines or solutions go live
- Conducting site surveys and identifying improvement or upsell opportunities
- Feeding leads, site insights and updates back into the sales and internal teams via CRM
- Supporting Key Account Managers by handling site level activity
- Managing your own diary, travel and planning across a large and varied territory
What we’re really looking for
- Someone confident, personable and comfortable talking to people at all levels
- A natural relationship builder who enjoys being customer-facing
- Hands-on, practical and happy being active and on their feet most of the day
- Organised and self-driven, able to manage their own schedule and workload
- Curious and willing to learn the technical side of products and solutions (full training provided)
- Comfortable working independently across a wide territory
- Full UK Driving licence
Backgrounds that tend to work well:
- Field support or sales support roles
- Hospitality or retail management
- Customer service in technical, equipment or showroom environments
- Service, admin or internal roles that have moved into customer facing field work
What’s in it for you
- Starting salary: £32,888 per year, plus London Weighting: £3,600 per year where applicable (£300 per month)
- Training: Structured onboarding and product/technical training through Karcher’s internal academy
- Benefits: Company van, personal use too, Pension, health plan, critical illness cover, sick pay, staff discounts
Field Customer Support Executive in Saint Albans employer: Cameo Consultancy
Contact Detail:
Cameo Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Customer Support Executive in Saint Albans
✨Tip Number 1
Get out there and network! Attend industry events or local meet-ups where you can chat with people in the field. Building relationships is key, and who knows, you might just bump into someone from Karcher!
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Field Customer Support Executive role. Focus on your people skills and hands-on experience – that’s what they’re looking for!
✨Tip Number 3
Don’t forget to follow up! After any conversations or interviews, shoot a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We’ve got all the latest roles listed there, and it’s the best way to ensure your application gets seen. Plus, you’ll be part of a community that values attitude and confidence just as much as experience.
We think you need these skills to ace Field Customer Support Executive in Saint Albans
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share experiences that highlight your people skills and hands-on approach.
Tailor Your Application: Make sure to customise your application for the Field Customer Support Executive role. Highlight relevant experiences from previous jobs, especially those that showcase your ability to build relationships and work independently.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. This helps us see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cameo Consultancy
✨Know the Product Inside Out
Before your interview, make sure you familiarise yourself with Karcher's range of professional cleaning equipment. Understanding the products will not only help you answer technical questions but also show your enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about building relationships, be prepared to share examples of how you've successfully interacted with customers in the past. Highlight your ability to communicate effectively and adapt your approach based on the audience.
✨Demonstrate Your Organisational Skills
As you'll be managing your own diary and travel, come prepared to discuss how you prioritise tasks and manage your time. You might even want to bring a sample schedule to illustrate your planning skills.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
