We are looking for an analytical and organised, Sales Administrator, where you will be part of a team responsible for the smooth running of the department. Your role will be in an administrative capacity, providing a link between customers and internal departments facilitating customer needs to ensure continuing relationships. You will need skills and qualities such as effective communication, attention to detail, a love for spreadsheets, accuracy, flexibility and problem solving.
Role Objective: To ensure all customer orders, requirements and queries are accurately recorded, processed and managed through the system, that adequate stocks of a product are available for call-off or on factory order to enable product and information to be despatched accurately, on time, every time.
To process all orders accurately and to meet customer requirements To monitor stock levels, report on availability, identify potential shortfalls and liaise with customer's merchandisers to meet customer requirements To answer all customer telephone and e-mail enquiries promptly and efficiently To be the link between the customer and departments on all matters relating to established products Main Responsibilities for the Sales Administrator: Order processing including inputting, checking and liaison with operations and trading departments to ensure deadlines are met Handling telephone and e-mail enquiries, stock enquiries and technical queries Maintaining static product data, updating prices, and setting up new products on the system Booking in of all customer deliveries Liaising with account managers daily, to ensure the smooth running of their accounts Monitoring and controlling special orders Monitoring and controlling customer "own branded" stocks, maintaining stock reports and liaising with customer's merchandising team to ensure the product is always in stock or on factory order Meeting with customer's merchandising team to report on stock planning Recording and analysing customer sales data to assist in the planning of future factory orders Dealing with customer queries relating to deliveries and invoicing including regular and routine monitoring and reporting of delivery dates, obtaining of PODs and resolving pricing queries Liaising with other departments within the company to complete and resolve Customer Service issues, including returns management Maintaining and updating various spreadsheet...
Sales Administrator in Oxford employer: Cameo Consultancy
Cameo Consultancy is an exceptional employer that values its employees by offering a competitive salary and the potential for uncapped commission, making it a rewarding opportunity for sales professionals. With a strong focus on employee growth and a supportive work culture, team members are encouraged to develop their skills while enjoying the benefits of working in a vibrant London area, known for its dynamic market and accessibility. Join us to be part of a company that prioritises your success and fosters a collaborative environment.
